2.1
  • Food8 votes
  • Location5 votes
  • Hated and pissed5 votes
  • Customer service15 votes
  • Service15 votes
  • Slowness11 votes
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Went to place to eat gave name at door and waited turn then other customers arrived and were seated right away. Told waitress then seated me my husband and a baby at a table that we could not fit into. This upset me tremendously that we couldn't even finish our food. What is the point in having a sign up sheet if its' not being used Add comment

My experience was awful. I place an order which wasn't a lot of food: two burgers one with fried and the other without. My fries were brought out semi warm and my burgers were cold. To pay my money for food served to me cold was a slap in the face. Add comment

  • 22 hours ago
  • Cafes and Restaurants
  • Albany, Georgia
  • Employees

I came threw the drive thru around lunch and was not pleased at all my order was all wrong and the women had no idea what she was doing. last Saturday I pulled up to the drive thru and no one said anything, when I drove around the same young lady was putting out her cigarette, then came in and proceeded to take my order. I will not be ordering anything if she is at work, I eat there almost... Read more

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We eat at steak and shake a couple times a week and our server, Sarah at #472 is the best! Always friendly and remembers where we like to sit...we always enjoy the food, of course, but having a great server is such a bonus! Kudos and bravo!!! Add comment

  • 1 day ago
  • Cafes and Restaurants
  • Maryville, Missouri
  • 6

This about steak n shake in danville illinios i go to steal n shake all the time and who ever was supposed to wait me wasnt coming i seen this one waitress name laura standing there looking ate but she told the other girl she wasnt going to but she came over anyway n and was very rude after she got to the table then it took forever to get my food she was very rude that afternoon i came in she was... Read more

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  • 1 day ago
  • Other
  • Jacksonville, Illinois
  • Fast Food Rest
  • 8
  • REVIEW RATING 4/5

4-17-15 around 645 in the evening I went to the steak and shake in Jacksonville Illinois. I have two small kids that are very picky and only like McDonald's chicken nuggets. The lead workers there said they could not allow us to have the McDonald's food there. We explained our situation and stated we were planning to buy our food there which would have been at least $30 spent there. They would... Read more

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We had to wait in drive-thru for 30 minutes & once we finally got up there & got our milkshakes, they were all melted already!! Definitely disappointed!!! If you're going to make us wait 30 minutes with only a few vehicles in line, at least give us good food!!! Add comment

  • 2 days ago
  • Cafes and Restaurants
  • Miami, Florida
  • Drive Thru
  • 7
  • REVIEW RATING 4/5

The steak and shake restaurant in margate florida is horrible. The wait time in the drive through can exceed 30 minutes. I know this to be true because it has happened to me twice within the past week. You really need to send a district manager to this restaurant for more oversight or an overhaul because it is unacceptable. Just today I waited over 30 minutes with two cars in front and five... Read more

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  • Apr 21
  • Cafes and Restaurants
  • Broken Arrow, Oklahoma
  • Burger
  • 23
  • REVIEW RATING 4/5

Our order was wholly messed up. I ordered a burger and was charged for the combo, but didn't get my fries. My wife ordered a Chocolate Oreo Shake but only got a normal chocolate shake. We waited in the drive thru for 18 minutes just to get to the window. When we asked for our correct food, we received only attitude and teenage angst in response. Eventually, after almost everything went wrong and... Read more

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  • Apr 21
  • Cafes and Restaurants
  • Inverness, Florida
  • Shake
  • 12
  • REVIEW RATING 3/5

After a 6500 mile drive from Central Western FL to LA, to AZ to UT and back we figured a nice, thick, frosty, creamy, flavorfull skake at Steak and Shake would be the perfect thing to have just prior to our final tank of gas & home again. So, we got off of I-10 in Tallahassee and pulled into the Steak and Shake. Once seated, we were informed that THERE WERE NO SHAKES AVAILABLE. Say what!?!?!?... Read more

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