Submit ›
  • Customers like
    • Food10
    • Location6
    • Price4
  • Customers don't like
    • Service18
    • Customer service18
    • Slowness12

Went to Smithvalley rd Greenwood on Sunday aug 30th ... terrible Everything .. soup out sometime as food .. soup brought out without a plant under it and A PLASTIC SPOON sandwich not right double chs no pickle Added tomato Dont like tomato ... fries not done ..No season salt or pepper sauce or ketchup on table ... time of visit was am morning around 9 Very Very upset Add comment

  • Aug 30
  • Cafes and Restaurants
  • Oswego, Illinois
  • Restaurant
  • 2

Just ate at this location today and the service was the absolute DEFINITION of SLOW!! Long wait for the food...and an even longer wait for shakes after our meal. The server actually told us that they had run out of ice cream while making our shakes and had to get more out of storage somewhere. Our shakes were about 3/4 whipped cream and 1/4 ice cream - very disappointing. People were walking... Read more

Was this review helpful? 0 0

The mishawaka location sucks, waitress took for ever, had to call her over everytime we needed a refill waited 10 minutes to pay and i was the first person in line 7~10 employees saw me and didnt do anything besides stand around or sit at the counter were other guests were seated Add comment

  • Aug 30
  • Cafes and Restaurants
  • Jacksonville, Florida
  • 3

I live in Jacksonville, Florida . My family and I had dinner at the Regency location. I'm sorry to say it was the WORST food and dining experience we have ever had. The food was terrible and milkshakes were poorly made. The staff were swearing and fighting among themselves , the worst of it was the managers were there as well. They never asked if we enjoyed our meal as we were being cashed out.... Read more

Was this review helpful? 0 0

On the 14 th of August my wife and I was at stake and shake at 9 am Our breakfast was not done my wife got sick The waitress did what she could Manager didn't talk to us Add comment

Terrible service on the late night been sitting in line now for 20 minutes hope my orders right Steak 'n Shake Hamilton rd Columbus oh 3rd shift Add comment

When to to weaverville North Carolina location at 11pm Saturday August 29th 2015. The person tells me they are closed. However, on their website it states they close at MIDNIGHT! Update your website and stop wasting people's time! Do you want to give me some money for wasted gasoline and time? I am sure the company doesn't! Update your website!!! Add comment

  • Aug 29
  • Cafes and Restaurants
  • Rocky Face, Georgia
  • 11

On the 22nd of August 2015, my wife and I went to the Steak-n-Shake in Pigeon Forge, TN and waited in the drive thru for 30 minutes. After finally placing my order and re-verifying it three separate times, we finally got to the window. The lady at the drive thru was very nice and assured the order was correct. We pulled out of the parking lot and made it down one light when I asked my wife to... Read more

Was this review helpful? 0 0

Well my family and I was at steak n shake in Richmond Indiana. Never again it took 20 min to be seated then 15 min later we still didn't get a menue. We walked out along with 2 other families. I will make a bet that this place will not be in business very long. Add comment

I was just in the steak n shake in Middletown and a young lady name Anissa was in the restroom swearing on her phone i asked her to stop and she replied back to mind my *** business as a employee you would think they would have a little more class but i guess steak and shake allow that to happen. Add comment

Did not find what you were looking for?

You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Steak N Shake. However, many companies do monitor reviews on our site.

You are reading about Steak N Shake.
Filing a new complaint about