Steak n Shake Complaints and Reviews

Had an experience with Steak n Shake?   Submit review ›
Steak n Shake
1-877-STKNSHK (1-877-785-6745), ,
  • 95+34 mobile complaints
  • $5.1K claimed losses
  • $39 average
  • Show More
Had an experience with Steak n Shake?
Submit review › Submit review ›

Manager cussed me out and he is very disrespectful and I'm hurt by it Add comment

The owner is rude and a liar, I never understood how managers and etc can stand to mistreat the people who work for them and it's not like you are making a lot of money but you still should be treated with respect Add comment

  • Jul 28
  • Cafes and Restaurants
  • Roswell, Georgia
  • Birthday Cake Milkshake
  • 1
  • 15

My family and I visited Steak n Steak at the Roswell location on Saturday night. I had a birthday cake milkshake however did not have any cake pieces or frosting inside. Compared to other places that have this same milkshake, this was pathetic. i hated that my family and I spent our hard earned money for a treat that was under par. There was a place that had better ones however they were too... Read more

Was this review helpful? 0 1

  • Jul 27
  • Ex Employees
  • Altamonte Springs, Florida
  • Rude Manager
  • 11

My manager told me that if she could run the store without me she would and that I was the *** on the bottom of everyones shoe. She also told me I was rude and that she didn't know if I was a zombie, a deer in the headlights, or both of them. She is constantly yelling at her employeers and is very unprofessional. I would never step foot into SNS and am telling everybody I know how horrible the... Read more

Was this review helpful? 0 0

The worst customer service ever, bar none. 20 min to be seated 20 min to get our food and was the wring order, after waiting an extra 15 min we were told its going to be a while... I can only blame their worthless management Add comment

I waited in line through the drive thru for over 20 minutes just to put in my order. it took a total of 35 minutes to get the food. I have never ever waited this long. I had to repeat my order three times. Add comment

  • Jul 22
  • Cafes and Restaurants
  • Wrong Food Order
  • 7

Fort Lauderdale airport. After a long flight and a hour layover I am delighted to see the light thaT was steak n shake I ordered a burger but got chicken as the replacement meat the cashier said that this was fine and I waited forever to receive my food. The lady with a thick West Indian accent actually hands someone else my food calls him back and then hands the bag to me because the man... Read more

Was this review helpful? 0 0

  • Jul 21
  • Cafes and Restaurants
  • Changed Employee Schedule
  • 6

I just started working here about 2 weeks ago. We are so underemployed and the stress of it all leaves me going home crying and wanting to die. I checked our schedule book earlier in the week. First of all, every shift was 6:30 pm-12 am. I said I could only work until 11, I'm only 17. I told my manager this and she said to do 6-11 on these days instead (even though I was never able to go... Read more

Was this review helpful? 0 0

The cooks in Athens,Ga are so rude to the servers. They fix the wrong food an tell servers to talk customers into eating the food they didn't order. That the advantage of sitting at the bar, you get to hear things!!!! Add comment

  • Jul 20
  • Cafes and Restaurants
  • Crowded Store
  • 3

The nearest S & S to me is in Daytona Bch Fl. I live 15 mi south in New Smyrna Bch. The Hy 44 corridor to I95 is growing like wildfire. You are really missing the boat if you dont build an S & S down here. Very hi traffic going to and from the beaches. Plus, I would not have to drive 30 mi to enjoy the great food!!!!! The store in Daytona is always crowded and there is no doubt going to... Read more

Was this review helpful? 0 0
You are reading about Steak n Shake.
Filing a new complaint about