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  • Customers like
    • Food8
    • Location5
    • Price4
  • Customers don't like
    • Customer service16
    • Service15
    • Slowness11

I got a peed on menu from there I walked out...enough said Add comment

  • 1 day ago
  • Cafes and Restaurants
  • Memphis, Tennessee
  • 4

Well not sure what tbe *** is going on at ur southaven ,ms location. We sat there for 20 *** minutes waiting for a server ... while ur worker where doing more talking than doing there *** job ..then get up go to ur restroom doesn't look like its been cleaned in months .. the dinning area is nasty .. finally get a waitress and order our drinks ..2 sweet teas .and our food .took her 10 minutes... Read more

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Independence location told us they had "special people" working in the kitchen and that's why our order was messed up entirely. I find that extremely disrespectful. Not too mention they brought us the "corrected order" still wrong. Then when we told them it was incorrect they left our plates on the table and walked off. WOW! Add comment

Everytime i use drive thru, i wait at least 15-20min. Compare to other company's drive thru this is very long. And i didnt even order a burger. All i got was a milkshake. And sometimes when i buy foods, time doubles up. Add comment

They just discontinued the three pepper burger!!! Add comment

  • May 19
  • Employees and Ex-employees
  • Vero Beach, Florida
  • Working Experience
  • 19

I was recently employed by sas, at least I think I was. I wasn't allowed to clock in, or given an employee number. I was hired as a server, but was to be the dishwasher, shake maker and on occasion SWEEP THE PARKING LOT. Cross contamination at it's finest. After 2 weeks of this, I quit. 5.03 to do 3 minimum wage jobs isn't cool, but the filth factor needs to stop. Another employee was told to get... Read more

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Worst customer service for the 2nd and last time at the store on sale mabry in Tampa. 4 waitresses all talking to each other instead of working Add comment

I went im to place an order and the manager told me he wasent taking no more orders because he couldnt catch up on the ones he already had! And i waited 20 minutes before someone even spoke to me! Add comment

  • May 16
  • Cafes and Restaurants
  • Union, Missouri
  • Wait Staff
  • 26

My family went to steal and shake and our servers name was Amy we went to the steak and shake for lunch and the family before us left a tip and their server did not see it and we gave it to our server to give to their server and she kept it. Our server also took twenty minutes to get our refills. We also asked for a dessert menu and she went to get them and she never came back. We waited... Read more

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We stopped at the steak & shake in Apopka this morning for breakfast. The food was substandard, overcooked and thd restaurant/bathrooms were filthy. This is not what we expect from steak & shake!! Sue Messer Add comment

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