2.2
  • Food7 votes
  • Location4 votes
  • Price3 votes
  • Service11 votes
  • Customer service10 votes
  • Slowness8 votes
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  • 1 day ago
  • Cafes and Restaurants
  • Indianapolis, Indiana
  • Wait Staff
  • 9
  • REVIEW RATING 3/5

Me and a friend went to location at 11040 Pendleton pike in Indianapolis in. A server sat us and greeted us and advised us that he would have server to the table momentarily. We waited over 5 minutes. So I asked the server who sat us to take our order. He advised he at the same time I over heard the server that was suppose to wait on us telling I believe was the manager(woman) that the male... Read more

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Tables filthy and not bussed. At Hampton by highway 40 in St. Louis mo Add comment

Went to colerain axe. Waitress Kristine decided ro tell me she was taking a break. Went outside for 15 min. Then came back to take my order. Very rude and smelled like smoke. Not to mention had to wait 15 min.to order my food. What a terrible experience. Won't go back. Add comment

  • Mar 22
  • Cafes and Restaurants
  • Bellevue, Washington
  • Fries
  • 1
  • 1
  • 14
  • REVIEW RATING 4/5

I stopped by steak & shake # 0380 @0ld fort parkway in Murfreesboro tn. I got chicken strip With fries and strawberry milk shake in the drive through got home and got the fries out and there is a long black hair wrapped around the fries and the shake cup had a black hair on the cup.i called management and she says sorry .I told her that they need to wear head nets and she said that they... Read more

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  • Mar 22
  • Cafes and Restaurants
  • Vero Beach, Florida
  • Sanitary Conditions
  • 5
  • REVIEW RATING 4/5

My family just had lunch at Store #338 in Vero, FL. It was the dirtiest Steak and Shake that I have ever been in. The bathrooms were filty with no toilet paper in one of the stalls, the trash can over flowing, paper towels crumpled up all over the floor and grimy sink *** all over the sink bowl (which should have been white but was gray from the grime) and underneath and around the base of the... Read more

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  • Mar 21
  • Cafes and Restaurants
  • Bellevue, Washington
  • Cheeseburger
  • 10
  • REVIEW RATING 3/5

I work overnight and occassionly i stop at 24 steak n shake. The food is usually very good and hot, and quick. Other than once they forgot to put the hamburger on my cheeseburger shooters. I work in tamp fl and livebin new port richey anout a 40 minute drive. I stoped on 3/14/2015:and picked up an order. I was very dissappointed. The fries were overcookeed and cold, the shake was only a liitle... Read more

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  • Mar 20
  • Cafes and Restaurants
  • Columbia, Maryland
  • Overall Impression
  • 1
  • 1
  • 4
  • REVIEW RATING 3/5

The service was horrible. Never have I had to wait so long with 1)being sat easily takes 5minutes, 2)takes a server at least 10 minutes to even a knowledge our table, 3) 15 minutes later takes our order, 4) waited around 25 minutes for the food then ate, 5) waited again for a good 10 minutes to have someone come to the cash register to cash us out. The best part was the manager and servers are... Read more

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  • Mar 20
  • Cafes and Restaurants
  • Creve Coeur, Missouri
  • Overall Impression
  • 6
  • REVIEW RATING 4/5

Locations on Olive near 141 in West St Louis county, on Dorsett at 270, and at Page/Ashby. I have worked near Westport Plaza for the last 12 years and I've been a fan of Steak n Shake since I was a kid. In the late 80's and early 90's, I was a Store Manager at multiple locations in North St Louis county including what was the training store at the time near Northwest Plaza. With that said, I... Read more

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  • Mar 19
  • Cafes and Restaurants
  • Leesburg, Florida
  • Overall Impression
  • 1
  • 1
  • 17
  • REVIEW RATING 4/5

Went to your restaurant on Rt. 441, Leesburg, FL at 3:00 pm and had to wait to get a table because all tables needed to be cleaned off. After waiting for a clean table we finally seated ourselves because there was no one seating anyone. My husband got us the menus. Had to wait again till a waitress came over to take our order. Waitress gave us water in the meantime. Waited again. It wasn't till... Read more

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  • Mar 15
  • Cafes and Restaurants
  • Cape Coral, Florida
  • Staff
  • 24
  • REVIEW RATING 4/5

On March 15,2015 my wife and I visited your Cape Coral Florida store for dinner. We were promptly seated and we waited and waited for a waitress. Finally I flagged Lilly down and told her we wanted to order. She brought our drinks and took our order for two Frisco Melts. Then we waited and waited for our order. So long that I flagged Lilly down again and told her that we were leaving to Five Guys... Read more

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