Steak N Shake - Customer Care Review from Chesapeake, Virginia
2 comments
Very disappointed with stake n shake employees and managers. At your colonial heights location a police officer in uniform was denied service by THREE employees.
The manager took the officers order and brought it to him. This is not a kind of place i want to do business with if they dont support our police
Reason of review: Poor customer service.
Location: Chesapeake, Virginia
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My husband and I went to the steak and shake in lynchburg va yesterday. We had the worst customer service ever.
if I had to rate customer service on a scale of 1-10 I would give it a 4 and that's being generous.
The waitress never refilled our drinks. We had to ask for everything.
Management was really sloppy looking.
They might have done well in the beginning, but I believe the doors will close if this type of behavior keeps going on.
Workers were standing around. The only hard worker I saw was the man cooking the hamburgers.
Don't believe this. Prove it or else it's just slander.
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