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We went to the Steak N Shake in Georgetown, KY. We go here several times a month. I have yet to be here when the bathrooms are not completely disgusting. Every time it appears they have not been cleaned in weeks and the smell is horrendous. One time, maybe there was an...
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#1050098
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We went to the steak and shake on hwy 40 in silver springs florida. The server told us when we sat down out of bacon before you look at the menus. I said you guys wwre just out of cheese sause the last time we were here. Yeah we run out of things alot was the reply. I...
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1.7
#1049854
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I ordered a triple and it happened again My server brought Me a burger with cheese and I ordered a plain triple with the condiments I wanted not only did it come with cheese I was charged for cheese after I got it without cheese Every time I get this server I have...
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#1049812
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Steak N Shake Sanitary Conditions Review

Steak N Shake
#1052034
2.6
I have never seen more trash and grease on the floors!!! Horrible it made me sick my food was cold!!!
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Steak N Shake Hamburger Review

Steak N Shake
#1050129
1.0
After waiting 15-20 minutes in line, this is what i got! Worse hamburger ever, if thats what u call it!
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Short Review for May 19, 2017, Other

Steak N Shake
#1049194
3.5
I visit the saint louis missouri location on page and ashby road everyday after work between 3:30am to 5:30. 4 out of 5 days they claimed to be shut down for maintainence and will not serve anyone. This location is supposed to be 24 hours open. I am very unsatisfied with this service.
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Steak N Shake Customer Care Review

Steak N Shake
#1047641
4.3
I am not complaining about anything. I am complementing the service by an employee. His name is Alex Z. He was very polite and gave good service.
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I ordered a foot long chili cheese dog and a peanut butter cup milkshake while in the drive thru. I get home and realize that I was given a vanilla milkshake. How do you mess that up? You simply add the peanut butter cups! The main reason I go to steak and shake is for...
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Anonymous
Anonymous

How do you not take a single sip of your shake until you get home?

3.1
I liked
  • Footlong hotdog
I didn't like
  • Getting the wrong milkshake
#1049601
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first I would like to say always loved your food and shakes. My family and I love eating at steak n shake. We went to the Chillicothe restaurant in Ohio. Our waitress was very nice. My complaint is that we waited for our food for a good 1/2 hour to 45 minutes. I went...
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Anonymous
Kemmler

You've been there "many times". One bad experience ? You're lucky. Somebody screws up something in every business, everywhere, every day.However, you would do yourself and yo...

#1049551
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This place is not very clean. Our server,Kamrun had food all over his shirt and red on his hands. No smiles from anyone. Just workers talking to each other around bar stools. We had to ask for silverware and napkins. We got plasticware because the rest was all dirty he...
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1.7
#1047588
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Steak N Shake - Wait in drive through and quality of food
Steak N Shake - Wait in drive through and quality of food
Steak N Shake - Wait in drive through and quality of food
It took almost 30 minutes to get my food in drive through.... only one car in front of me...since 2 left after waiting... then i get my #6 western and when i did ....it was the worst sandwich I'd ever seen.. there was 2 chunks of onion which was bigger the the little...
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LadyScot
LadyScot

Only two people to work the place, one to take orders and one to cook...and that is a sorry excuse? You already complained about waiting. Where do you work?

1.3
#1047521
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I bit into a steak burger and shattered a tooth. Called store they gave me a phone # to call.I told the gal what happened, got blowin off.Her name was Morene.I called corporate and told my story to Courtney got a reference #. This call was Thursday.haven't heard any...
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1.0
#1047095
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Husband and I had a late night Steak and Shake attack, got out of bed and drove to the Cumberland location. We were seated immediately and that was the last time we any staff approach us. There was a group of employees gathered in the most disgusting workstation I've...
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1.0
#1046911
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This Elyria location should be shut down apparently there must be an *** running this location each and every time we pulled through the drive-thru there could be two cars in front of us or 3 it doesn't matter you're waiting 20 to 25 minutes to get a milkshake? Every...
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Anonymous
Anonymous

"Why does it take so long to make a milkshake?"You answered your own question, no? There were cars in front of you which was reason for the wait. Did you mean it took 20-30 mi...

2.5
#1046847
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