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Steak N Shake Burger Review
How can you call this a steak burger? I visited a store April 22, 2017. This was the first time i had steak n shake in 5 yrs. The "burger" was thinner than deli sliced ham. It was so burned that it was hardly edible. I tossed it in the trash i was so mad. I actually...
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On Sunday 4/23/17 at approx 3:15 pm I stopped by steK and shake on scenic hwy in Snellville Ga I ordered a si gle with mustard and ketchup pickle only with lemonade in the drive thru section. We waited and waited for extra time with no e plantation as to what or why....
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#1038180
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I have been going to steak and shake for over twenty years. I am accustomed to hot food that tastes great! This experience happened on 4/21. This was at the Indianapolis location on 96th street and closer to keystone. The drive thru wait was 15 to 20 mins for starters....
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Anonymous

Carol Harless We are at the Steak & Shake in Bradenton Florida. This location needs to be closed down. We have waited for over an hour and still waiting for food. This place is deplorable. ...

2.1
I liked
  • Way you used to be
  • We used to like going there
I didn't like
  • Food quality today
  • Waiting so long for service
  • Over 45 mins now
#1037585
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Steak N Shake Milkshake Review

#1037897
1.8
How do you walk in to Steak and Shake and literally no customers and they have no glass cups for milkshakes. They give you a small styrofoam cups. They say sorry we were busy earlier and we have no clean ones. Ok but you all are standing back there talking. Carmel, IN Store#34
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Short Review for April 22, 2017

#1037828
1.0
The Steak 'n Shake in Mooresville IN has the worst service. We just left the restaurant without service. We sat there for over 15min while staff walked by us without evening saying a word. We didn't get drinks or even a I will be with you in a minute. My husband got up went to the counter and asked if we could get helped and still no one came. Horrible service
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Steak N Shake Waiter Review

#1037715
1.0
She took our drink order then brought us the wrong drinks. We ordered two milkshakes to go after our meal. There was only two of us. She brought us three milkshakes and proceeded to tell us she couldn't take the third milkshake off. We paid for it. Last time eating here. Waitress was a disaster.
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Steak N Shake Customer Care Review

#1036798
5.0
I enjoyed Courtney in elkhart indiana she was awesome new but so pleasant. Great clean quick n friendly. I give them a 10 star.
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6 employess were standing by the drink station talking and laughing when my husband and I walked through the doors. Sign states to wait to be seated, oh boy did we wait. The 6 employees turned into about 8 or so before anyone noticed about 3 to 4 minutes later that we...
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Classymother4Real

Classymother4Real Go to the one in Elkhart Indiana. The service is wonderful at night

Took me like 45 minutes to get my one burger and even longer for the shake. Numerous clients were coming up an complaining about the wait, one said for an hour for her and two kids. This was at the store at 106 Cortez Rd W, Bradenton, FL 3420.7. I had been there before...
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Classymother4Real

Classymother4Real To bad your not in Indiana or Michigan there service is Great.

1.0
I liked
  • Leaving
#1036549
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I want blue berry pancakes back on the menu
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Classymother4Real

Classymother4Real All you had to do is ask the mgr or cook for regulars they aim to please

Living in Charleston and being originally from Indianapolis I was thrilled when Steak and Shake came here. The last three visits were a real disappointment. Multiple unserviced tables covered with dishes and food. Very little help and little customer recognition. My...
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Classymother4Real

Classymother4Real Maybe they need new mgrs.

I eat at Steak 'n Shake a couple times a month at stonecrest mall in lithonia ga. Today I had to wait over 10 minutes to be seated, all the tables were full of food that people had left. I was seated at a dirty table where no one offered to clean it off. Then it took...
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Anonymous

Smitty I visit this site often and read numerous complaints about Steak N Shake.I've never been there and I suppose I wouldn't even if I knew where there is one.

I didn't like
  • Poor customer service
#1035542
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My family and I wanted to sit down but we were not even given any type of greeding once we enter the bldg. We stood there for like 2 mins. The workers just look at us like we were in the wrong place, no one never made it over to us to escort us to a seat so we just...
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Contact Steak N Shake

Headquarters Address:
STEAK 'N SHAKE, INC.
36 SOUTH PENNSYLVANIA, SUITE 500
INDIANAPOLIS, IN 46204
Phone:
(877) 785-6745
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Steak N Shake - Chili Review
Store 530 in Arlington Texas has the worst service ever...I only came back here hoping maybe it had somehow changed...wrong...arrived to place a to-go order at 6:34 pm...ten minutes later a gentleman sat down next to me at counter ordered his meal and received...
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Anonymous

Mary Bazemore These hearing aids are yseless. Paid 5000.00 for them been back numorous times to get adjusted with no change. Alot of money spent still cant hear. Eats batteries . more money...

2.0
#1035138
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