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Walked in Evanston Illinois steak and shake to hear two staff members in the kitchen arguing then a Jamaican woman set me down I wasn't seen for an half hour because Carmen and another staff member were arguing so the waiter was in the back cooking and sitting staff a...
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Service is awful, burgers are never served as ordered, drinks never come on time and the wait staff just don't care. The cheddar cheesy burger is just plain nasty and looks nothing like the advertisement and I mean nothing like it. The cheese did not cover the burger...
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offconsumerpissed

offconsumerpissed Ladies and gentlemen, this is what are tax dollars are going to. Depressing.

Anonymous

Anonymous Genocide is horrific. Child abuse is horrific. Nuclear war is horrific. A poorly made cheeseburger and a stinky bathroom do not horrific make.

2.4
I didn't like
  • All around horrific
  • All
  • Dining experience
#1023658
Reply to reviews
Went to steak n shake in Tyler. I'm a college student and frequent this place often due to its proximity to my school. Aside from lengthy waits, I've never had a problem. Although, today i visited the drive thru. It took a long time for anyone to acknowledge I was...
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Short Review for March 22, 2017, Pc_order_processing

#1024246
3.5
Slow,milkshakes came after we finished our meal.
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Steak N Shake Steakburger Cheeseburger Review

#1023535
2.2
No drinks or food after ordering
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Steak N Shake Customer Care Review

#1022950
1.0
We were a big group and we were acknowledged we didnt get greeted nor asked anything when we sat . Never going there bad customer service I've ever had
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Steak N Shake Drive-through Review

#1022787
Screw this place has been in the Drive-Thru line for 15 minutes with orders for a whole ball team complete b*******
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Visited a Steak N Shake in Dayton Ohio today with my mom. Both of us were VERY disappointed in the double cheeseburger as well as the fries. The consistency of the meat was different and had no taste, the fries were over done and virtually. tasteless also. This is the...
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I went to the Stake N Shake at the Crawfordsville, Indiana location. It was 12:30 on a Sunday and I assumed it would take a long time to get my food due to all the people waiting ahead of me. I sat a the counter and watched the cook and the manager do their job. Being...
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4.4
I liked
  • Service and food
#1022877
Reply to reviews
We joined our daughter and grandson at the S&S on 64 in Memphis this morning. She had already been sitting for 10 minutes and called me on the phone wanting to go somewhere else, but I like S&S so said no. When we went in the waitress came over and tossed our menus on...
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1.0
#1022731
Reply to reviews
My wife and I went out to eat at stake n shake on 5960 E main st in Columbus Ohio no one ever came over to take our drink order after 20 min. I told my wife we are leaving. we got up and as we were walking out they ask why we told them we were going to another steak n...
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3.3
I liked
  • We used to like going there
  • We used to li
I didn't like
  • Sevice we got at two stores
#1022635
Reply to reviews
We visited your location in Evansville Indiana #4804802 table for 4 people ordered 4 shakes and 4 meals only to discover we ate our entire meals no shakes complained to the manager which she did not return our money on the shakes. When checking out she then gave us the...
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offconsumerpissed

offconsumerpissed If you got the milkshakes, there's nothing to get a refund for.

I visited the Bellville Ill Steak & Shake on March 11,2017. The place was very filthy. All the employees were black & they thought, talked & YELLED like it was their HOOD. Plenty of trash under all the equipment. The tables that were open for customers were dirty & not...
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Anonymous

Anonymous I can't speak to what your experience here actually was, but the need to point out race of employees makes your review questionable at best

Contact Steak N Shake

Headquarters Address:
STEAK 'N SHAKE, INC.
36 SOUTH PENNSYLVANIA, SUITE 500
INDIANAPOLIS, IN 46204
Phone:
(877) 785-6745
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Go into the Steak N Shake out on Route 51 at 12:25 for lunch with not much time to spare I only order the hot dog w/fries and a vanilla shake. Well she gave me a water right away never got the milk shake and 45 min later the dog and fries let alone a foot long on a...
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