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when i was at the steak n shake on UK campus I needed some help with the mens bathroom being so pissy an dirty.when the manager, KAMBER McKNIGHT came to speak to me i could smell marijuana on her.I have written to corporate office and nothing is still being done,and to...
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Anonymous
Anonymous

Sounds like a fired employee or someone jealous of "Kamber" wrote this. If I were Kamber, I'd sue this person for libel and defamation of character.

Anonymous
William

Go somewhere else.Stop slandering people.Where is your proof ?Hearsay and your possibly inaccurate senses.

I didn't like
  • Manager kamber mcknight smelled like marijuana
#1146726
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So a friend of mine was employed at this location with Ryan Davison, as was I a few months ago. He was honestly the rudest manager I’ve ever worked with. A few examples include him scheduling minors to work past 2am, mocking an employee who nearly broke their hip, and...
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3.2
#1142208
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S&S in Trenton Mich was very disappointing for their "Grilled Chicken Tacco Salad. Lettuce was watery, chicken pieces were miscue like 1/4" in size, equal to 1/10 of a half brest, and it looked like dog crap on my salad. i asked for French or Russian dressing, they...
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Anonymous
Anonymous

" miscue"thats a common billiard term for accidently stroking the tip of cue ball sloppy w/tip of cue.....what it means here is a mystery---minuscule ---????????

Anonymous
Anonymous

" miscue"thats a common billiard term for accidently stroking the tip of cue ball sloppy w/tip of cue.....what it means here is a mystery---minuscule ---????????

1.4
#1141272
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Steak N Shake - Worst place ever

Steak N Shake
#1145786
If they don’t know how to treat customers they better closed the restaurant. Poor service I will not returned there ever neither any of the members of family.
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Steak N Shake - Worst service

Steak N Shake
#1145784
My wife and i we were waiting for to long the only had one waitress and one server for drinks. They make me wait to be seat for long time I never receive my service. Verry disappoint and I will never returned to that restaurant. I am a pastor and I promes that I will never return neither my congregation either. Worst place ever. In Brookpark ok
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Steak N Shake - Terrible lately

Steak N Shake
#1145336
2.4
Details
The last 4 times we been though drive-thru the oder was wrong when we got home. Today we went there and oder was wrong again. Went inside to to tell them. They acted like it was our fault. Oderd burgers, got fish. They don't speak english good enough to understand them or just don't care. Love your food but will not go back to your Tulsa,Oklahoma store until things change. Hope you can fix this.
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Steak N Shake - Poor service at drive thru

Steak N Shake
#1143928
1.0
Details
Was at Lynchburg store,two cars in front of us. No other cars there. Waited about 15 minutes never got to order.i begged out and left .so did car in front of me. That is ridiculous to wait in drive thru that long.
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On 11/27/2017 My husband and I and our 3 children went to steak and shake in Sanford by the mall.Kids love to go there to eat so we went before movies. Unfortunate for us your serve by Name Catherine V. gave us the worst service ever she was unprofessional when she was...
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3.9
I liked
  • Food did come out in timely manner
I didn't like
  • Waitress very unprofessinal
#1139905
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This particular restaurant needs HELP. Recently complained to the corporate office about lack of service and management. The store manager called, apologized and sent me $25.00 in gift cards. We have been back three or four times. Tonight was the last time. The people...
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1.0
I didn't like
  • Attitude ofthe manager and lack of service
#1138774
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my daughters and come in to your place a lot and here lately service hasn't been as great as in the pass we have waited to be served on more then I trip as long as 20 min . some times we came in and there were 3 watreiss one line cook and 1 prep person .while the...
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3.8
I liked
  • Food when it is done correctly
  • Good food
I didn't like
  • Customer service
  • Very very poor sevice
#1138523
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Decided to stop at 1 of 2 local Danville, Il. Steak-n-Shake locations this evening for a relatively quick grab and go supper. I understand it is a Holiday but, we sat for over an hour for the drive thru because the dining room was overly packed. We placed an order for...
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Anonymous
Anonymous

It's Thanksgiving and SnS should not have even been opened! Those minimum wage workers (and less, the inside servers make like $2.13) should have been at home with their love...

Anonymous
Gsimpson

It's Thanksgiving!!! Short Staffed, probably kids working. Just be Thankful you can afford food!!! There are a lot of people out there that didn't eat today!

2.4
#1136306
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My family and I attended the store #313 in Rivergate/Goodlettsville, TN. We were promptly seated, and provided with menus and a nice lady named Ashley, took our drink orders and offered suggestions on the new menu options. We placed our order and I opted for the new...
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5.0
I liked
  • Service with michael
  • Food and drinks
#1134893
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I ordered sandwich with no mayo and dry. My sandwich was very greece with mayo. The greece was on the wrapper and it seeped through the bag. This happened 11-18-17 at 2315. I ordered sandwich with fries but they forgot fries. I ordered coke with no ice and cup of...
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3.2
I didn't like
  • Customer service
  • Food quality today
#1134799
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Showed up to the local steak & sheak in turkey creek Knoxville tennesee, walked in and waited to be seated, I could see the employees walking around in the back and wondered why I hadn't been help seeing as to how I was the only person in the joint, I grew more and...
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2.1
#1134149
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