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We just had lunch at you're Richmond Indiana location. We was seated fairly quick. But our server never came to wait on us so after we waited 30 min. Another server waited on us. And all of our silver wear was dirty. My son ordered your taco salid it was all lettuce we...
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Anonymous
anonymous

IF you speak the extremely poor way that you spell, nobody will pay any attention to you. Actually your grammar and punctuation leave a lot to be desired too. Your silver we...

2.0
#617341
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Steak N Shake Burger Review

Location, Lubbock TX. I selected the Garlic Burger for lunch today. Ugh. It's a burger loaded with garlic salt. Disgusting. After slow service every time, this was my last. Third Strike. I'm done.
1.5
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#615345
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My family and I to take thw 30 min drive to have Saturday afternoon lunch at location 8701 sw 157th. When walked in we waited 10 mins to be seated while several associates stood and socialized. The appearance of the restaurant was filty. Several empty tables was dirty...
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Anonymous
anonymous

Unless you were medically diagnosed, you can't blame the food. More than likely you had good old fashioned stomach flu. That can hit with absolutely no warning and can last ...

1.8
#614843
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Shake Review

Cant have a shake at 240am told were not doing shakes were 2 baced up 3 cars in the parking lot and 1 ahead in the drive thru really what lazy employes
1.6
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#614360
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Steak N Shake - Wait Staff Review from Indianapolis, Indiana

Me and a friend went to location at 11040 Pendleton pike in Indianapolis in. A server sat us and greeted us and advised us that he would have server to the table momentarily. We waited over 5 minutes. So I asked the server who sat us to take our order. He advised he at the same time I over heard the server that was suppose to wait on us telling I believe was the manager(woman) that the male who took our order stoked his table. That young should not have a job there. So unprofessional. The server who helped us needs a pat on the back. He acts like more of a manager. Way to many young people working there. I will be in that location again to see if that young man is still employed there. If he is I will be notifying the BBB and any other agencies to fix the problem
2.6
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#613342
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Steak N Shake Sanitary Conditions Review

Tables filthy and not bussed. At Hampton by highway 40 in St. Louis mo
#612778
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Went to colerain axe. Waitress Kristine decided ro tell me she was taking a break. Went outside for 15 min. Then came back to take my order. Very rude and smelled like smoke. Not to mention had to wait 15 min.to order my food. What a terrible experience. Won't go...
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Anonymous
an

call the 1-877-steak and shake hotline and she can be aware of what she did wrong. This steak and shake is a joke. the managment could care less about their own people let alo...

1.4
#611839
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I stopped by steak & shake # 0380 @0ld fort parkway in Murfreesboro tn. I got chicken strip With fries and strawberry milk shake in the drive through got home and got the fries out and there is a long black hair wrapped around the fries and the shake cup had a...
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Anonymous
anonymous

The manager could have thought you meant that the employees should wear visors or caps. I am 74 years old and haven't seen restaurant employees anyplace wear hair nets since ...

#611825
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Steak N Shake - Milkshake Review from Vero Beach, Florida

My family just had lunch at Store #338 in Vero, FL. It was the dirtiest Steak and Shake that I have ever been in. The bathrooms were filty with no toilet paper in one of the stalls, the trash can over flowing, paper towels crumpled up all over the floor and grimy sink *** all over the sink bowl (which should have been white but was gray from the grime) and underneath and around the base of the faucets. The walls in the handicap stall were splashed with *** and other unknown stains and very unclean. Other ladies were complaining about the poor condition as well. When I sat at our table by the front door, there as milkshake splattered all over the blinds, sticky substance (possibly soda) and food splattered on the walls. The chairs were greasy and had grime and an a thick layer of dust and dirt on the backs of the chairs. I let the manager know about the condition of the bathrooms and her response was "I was just in there 15 ago checking on them, but thanks for letting know". That is impossible that she was in the bathrooms 15 minutes prior because there was a long line & I was in there at that time. I used to be a waitress at the Steak and Shake on FL 192 in Melbourne, FL and that facity was never dirty like the one in Vero. Better management, significantly improved clean standards and an overhaul of the Vero store shall be implemented if Steak and Shake cares about their reputation.
#611714
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Steak N Shake - Cheeseburger Review from Bellevue, Washington

I work overnight and occassionly i stop at 24 steak n shake. The food is usually very good and hot, and quick. Other than once they forgot to put the hamburger on my cheeseburger shooters. I work in tamp fl and livebin new port richey anout a 40 minute drive. I stoped on 3/14/2015:and picked up an order. I was very dissappointed. The fries were overcookeed and cold, the shake was only a liitle over half full and had too much chocolate or wasntv mixed. Luckily the sandwich was edible or i would have been even more upset. For 8 $ i was mad. ThankU
#611206
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