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Bobby Caldwell frequently ridicules this Asian server by making fun of her ethnic features such as large head size. He resorted to calling her names such as "big-head." He has made other derogatory comments about her and has laughed at her shortcomings in front of...
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Anonymous
Anonymous

The Asian server needs to get an attorney and sue.

#1122370
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Bobby Caldwell frequently ridicules this Asian server by making fun of her ethnic features such as large head size. He has made other derogatory comments about her and has laughed at her shortcomings in front of customers. He is ridiculing and most of all, bullying a...
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Anonymous
William

That complaint reads longer than the Gettysburg Address.And I don't believe all of it.I think you should stay out of there.And other such places as well ; the food is unhealth...

1.8
I didn't like
  • Very unorganized
  • Being treated poorly
  • Harassment
#1122140
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Steak N Shake - Nasty, dirty, *** service. That was the good part
Steak N Shake - Nasty, dirty, *** service. That was the good part
Steak N Shake - Nasty, dirty, *** service. That was the good part
No one seated us because the employees were standing on the corner gossiping we sat at our booth for a long time before someone came up then I asked her how long it would be for shakes and she said I don't have a shake maker so you get them when you get them also...
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2.0
#1118558
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Steak N Shake - Poor service at drive thru

Steak N Shake
#1143928
1.0
Details
Was at Lynchburg store,two cars in front of us. No other cars there. Waited about 15 minutes never got to order.i begged out and left .so did car in front of me. That is ridiculous to wait in drive thru that long.
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Steak N Shake - ***!!!

Steak N Shake
#1143487
Nasty attitude fromthe so called manager in the drive thru.
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Steak N Shake - Worst service

Steak N Shake
#1145784
My wife and i we were waiting for to long the only had one waitress and one server for drinks. They make me wait to be seat for long time I never receive my service. Verry disappoint and I will never returned to that restaurant. I am a pastor and I promes that I will never return neither my congregation either. Worst place ever. In Brookpark ok
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Steak N Shake - Terrible lately

Steak N Shake
#1145336
2.4
Details
The last 4 times we been though drive-thru the oder was wrong when we got home. Today we went there and oder was wrong again. Went inside to to tell them. They acted like it was our fault. Oderd burgers, got fish. They don't speak english good enough to understand them or just don't care. Love your food but will not go back to your Tulsa,Oklahoma store until things change. Hope you can fix this.
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Steak N Shake - Wait in drive through and quality of food
Steak N Shake - Wait in drive through and quality of food
Steak N Shake - Wait in drive through and quality of food
It took almost 30 minutes to get my food in drive through.... only one car in front of me...since 2 left after waiting... then i get my #6 western and when i did ....it was the worst sandwich I'd ever seen.. there was 2 chunks of onion which was bigger the the little...
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LadyScot
LadyScot

Hey Anonymous, anyone who spends so much time online bitc.hing about someone else's opinion needs to seek mental help. I suggest you get started.

LadyScot
LadyScot

Only two people to work the place, one to take orders and one to cook...and that is a sorry excuse? You already complained about waiting. Where do you work?

1.3
#1047521
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Decided to stop at 1 of 2 local Danville, Il. Steak-n-Shake locations this evening for a relatively quick grab and go supper. I understand it is a Holiday but, we sat for over an hour for the drive thru because the dining room was overly packed. We placed an order for...
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Anonymous
Anonymous

It's Thanksgiving and SnS should not have even been opened! Those minimum wage workers (and less, the inside servers make like $2.13) should have been at home with their love...

Anonymous
Gsimpson

It's Thanksgiving!!! Short Staffed, probably kids working. Just be Thankful you can afford food!!! There are a lot of people out there that didn't eat today!

2.4
#1136306
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On 11/27/2017 My husband and I and our 3 children went to steak and shake in Sanford by the mall.Kids love to go there to eat so we went before movies. Unfortunate for us your serve by Name Catherine V. gave us the worst service ever she was unprofessional when she was...
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3.9
I liked
  • Food did come out in timely manner
I didn't like
  • Waitress very unprofessinal
#1139905
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This particular restaurant needs HELP. Recently complained to the corporate office about lack of service and management. The store manager called, apologized and sent me $25.00 in gift cards. We have been back three or four times. Tonight was the last time. The people...
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1.0
I didn't like
  • Attitude ofthe manager and lack of service
#1138774
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S&S in Trenton Mich was very disappointing for their "Grilled Chicken Tacco Salad. Lettuce was watery, chicken pieces were miscue like 1/4" in size, equal to 1/10 of a half brest, and it looked like dog crap on my salad. i asked for French or Russian dressing, they...
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Anonymous
Anonymous

" miscue"thats a common billiard term for accidently stroking the tip of cue ball sloppy w/tip of cue.....what it means here is a mystery---minuscule ---????????

Anonymous
Anonymous

" miscue"thats a common billiard term for accidently stroking the tip of cue ball sloppy w/tip of cue.....what it means here is a mystery---minuscule ---????????

1.4
#1141272
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Steak N Shake - Steakburger Review
How can you call this a steak burger? I visited a store April 22, 2017. This was the first time i had steak n shake in 5 yrs. The "burger" was thinner than deli sliced ham. It was so burned that it was hardly edible. I tossed it in the trash i was so mad. I actually...
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Anonymous
Anonymous

Their burgers are SUPPOSED to be like that you dumb broad

Youaredumb
Youaredumb

One more thing they were not veggy sandwiched. You have a lot of growing up to do.

1.0
#1038230
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We walked in and sat down to order we ordered coffee and the waitress explained to us they had no coffee filters so we went on to order. My husband had ordered some eggs with cheddar cheese and mushrooms but instead of cheddar he ordered swiss cheese but they did not...
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2.9
#1121086
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