Last week I purchased 2 meals for my fiancé and I after a long day of work and preparing for Easter for our son. I ordered a Steak burger with everything on it and my fiancé asked for the same but added bacon.
Upon arrival at our home, sat down to enjoy what we hoped to be an enjoyable dinner we both opened 2 dry, over cooked plain burgers, and 1 medium order of fries. My dog could have *** a better cheeseburger and my dead Grandmother could have taken a better order. This happened on Glenway Avenue located in Cincinnati, Ohio.
I have yet to be given an answer or explanation of why their employees still have a job mind you this being the second time at this location I personally have had a terrible experience in less than 30 days. I can only imagine how many other customers are getting despicable unfortunate service.
Product or Service Mentioned: Steak N Shake Steakburger.
Reason of review: Not as described.