Not resolved
Customer service

Husband and I had a late night Steak and Shake attack, got out of bed and drove to the Cumberland location. We were seated immediately and that was the last time we any staff approach us.

There was a group of employees gathered in the most disgusting workstation I've ever seen. Two employees had on filthy uniforms, pants hanging down with exposed underwear. Not one employee moved from the station despite one customer wildly waving his arms trying to get service. The inside of the restaurant was not busy; the drive-thru was packed.

Trash cans were overflowing and the lobby was pure nastiness. I've permanently been cured of any more Steak and Shake attacks.

Product or Service Mentioned: Steak N Shake Sanitary Conditions.

Reason of review: Bad quality.

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