Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Quality of Food
Value for money

my daughters and come in to your place a lot and here lately service hasn't been as great as in the pass we have waited to be served on more then I trip as long as 20 min . some times we came in and there were 3 watreiss one line cook and 1 prep person .while the manger on duty just stayed at the reg. I don't know if it is the staff or mangerment changes that has made the outcome the way it is now or whats going on in the colonial heights va store.but I feel if it don't get fixed service will go down even more.

Review about: Steak N Shake Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $21.

Preferred solution: Let the company propose a solution.

I liked: Good food, Food when it is done correctly.

I didn't like: Customer service, Very very poor sevice.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
You May Also Like