The location in Hermitage, TN drive through is awful most of the time. Tonight 3/4/18 I sat for 20 minuets with one car at the menu board, they finally got to order so I moved up, was told the drive through is closed to come inside.
I’m angry now so went inside and waited 15 minuets before I was acknowledged.
Something needs to be done about this location ASAP! I bet the owner never comes to this store and if he does than he doesn’t care how is customers are treated.
Review about: Steak N Shake Drive-through.
Reason of review: Poor customer service.