I took my wife and daughter to Steak and Shake in Findlay, Ohio on 3/29/2018. We arrived at the place at 5:15 PM.
The place was about half full and all the empty tables were filthy with dirty dishes. It looked like they were cleaning the tables as the customers came in. We waited 15 min. to place our order.
When my coleslaw came it had a black hair in it. We had to wait another 15 min. to receive our food. When the food came we didn't get our milkshakes.
We asked our waiter and were informed they were way behind making shakes and it would be maybe 30 min. cause it was a long line. We told him to forget it and to remove them from our bill.
We ate and left and don't plan on going back. The tables were still all dirty when we left.
Review about: Steak N Shake Cole Slaw Salad.
Reason of review: Order processing issue.
Monetary Loss: $10.
Preferred solution: Let the company propose a solution.
I liked: Good food.
I didn't like: Dirty tables everywhere, Super slow service.