I went in to enjoy a shake and the awesome steak burger. I left my seat after I ate half my food to use the rest room to return to an empty table.
I asked the manager what happen to my food. He said we are sorry, he thought I left. I left my coat on my chair? He went on that we had to turn that spot over for waiting customers.
I am very dissatisfied with this and have eaten at steaknshakes in many areas. I think I might be done with this steak n shakes. So sad.
hopefully they will get things together and change some of their policies or this business with be one that fails. Thanks for the experience.
Product or Service Mentioned: Steak N Shake Manager.
Reason of review: Poor customer service.
Monetary Loss: $15.
Preferred solution: Let the company propose a solution.