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Hi, I'd like to make a complaint towards Nesse at the steak n shake on grape rd. Store 226.

I witnessed the manager pulling up and cussing at an employee for closing the store down because she decided not to show up for work. The employee had to close the store down because no manager was present, thee employees Sheila and Adela couldn't clock in and were basically working for free, Sheila could not make transactions at the registers because the manager was not present with her numbers to clock in, the employee that helped us inside was very upset with how the store was left from the previous night before which is very understandable regarding the fact that the store was short staffed. I have called corporate multiple times and have left many messages. Will be contacting District Manager when the opportunity arrives.

In all honesty, the employee did the right thing and brought up valid points and was laughed at in the face by thee general manager. Very disappointed.

Product or Service Mentioned: Steak N Shake Manager.

Reason of review: Poor customer service.

Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 22.
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Anonymous
#1608431

Steak n Shake is a very poorly run company.

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