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Wife and I sat done to eat Server with no smile waited on us got us tea as drink I was pretty parched drank it all was not asked for refill we ordered steak burger again no smile really thought we were intruding ate our steak burgers which were good got bill still not...
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#1359360
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Steak N Shake - Methsquitoes....

Methsquitoes... Huh, what's tha...... Yeah, yeah methsquitoes everywhere. Better go
2.6
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#1358956
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We went in and set and waited 10 minutes for somebody to see this nobody in sight and when she come there the table was so filthy and all them around us was filthy stuff all over the floor and they were back there on her phone laughing and talkin four of them it said...
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IcyLittlePenguin537
IcyLittlePenguin537

We will not go back to that Steak and Shake worst ever that was $12 shot

1.7
#1358160
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Two families came in after we ordered,got there more extensive orders 20 minutes before we got our simple cheeseburgers and fries.A man at the next table ordered a chocolate shake and had to wait on that for 25 minutes.I talked to the manager about the service,all he...
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I didn't like
  • Slowness
  • Lack of motivation
#1357424
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Let me start with this. I used to work there bout 4-5 months ago Every time I go into this place they are always *** with me. My food is always wrong I never get refills and they talk *** about my friends and I. The mangerment sucks. Like today we got our food our...
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5.0
#1357418
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Steak N Shake - Breakfast horror

Steak N Shake - Breakfast horror
Steak N Shake - Breakfast horror
Steak N Shake - Breakfast horror
Took granddaughter to breakfast and the food was sickening. Ask for manager.she never showed. Went ahead and paid 24.00 bill for breakfast and posted on face book. Called manager at steak and shake and she hung up on me.
1.4
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#1357193
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It's sounds like this happens alot with managers and employees not having anyone to go to, to complain. It is sad that there isn't fairness for those that bust their butt to run the job while mangement do what they want and speak to thier employee like crap. I am...
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1.1
#1356703
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Today is Sept. 14 2018, I went to SNS. On Washington and Franklin in Indianapolis Indiana. First I ordered a bag of ice, which they did not tell me they didn’t have any bags, for the ice, they gave me a SNS plastic bag with ice and put it inside another bag..( Nasty) I...
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#1355962
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Steak N Shake - Waitress Failed to perform any aspect of her job

We weren’t even acknowledged upon our arrival because her conversation with people leaving was more important than her *** job, so we seated ourselves, got our own menus and waited 15 minutes for her to finish talking to them. At which point we left without so much as a greeting or goodbye.
4.7
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Rosemont, Illinois
#1355163
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Steak N Shake - Terrible service and no follow up corporate

Have never been treated so rudely in a drive thru befire. Total disregard for customer service and refusal to do their job and cook some food.
#1351713
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