State: Florida City: Orlando Clear all filters (16 of 2623 reviews match)
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Steak N Shake - 3 Shooter disaster

#73 time 11:22 pm Ordered 1 plain 2 with pickles & onion (extra .30). One had a small strip of beef. Condiments not even on meat. I go to Steak & Shake often at night after bartending. Service is so erratic. Plus it wont let me send photo from last night
Company wrote 0 public responses to the review from Feb 01.
#1180878
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It took almost an hour for my Wife and I to get our food. We both visited the Restroom before leaving. The men's Room was so filthy it was disgusting. My wife said the same thing about the Lady's room. They were so bad that neither of us used them. We went else where...
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Company wrote 0 public responses to the review from Nov 10, 2017.
#1129122
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Pay Bill Review

The service was good but when it was time to check out ir pay ny bill i stood waiting for 20 to 25 minute just to pay for my bill
Company wrote 0 public responses to the review from Jul 07, 2016.
#878748
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Hi. Today 6/26/16 at apprx 6:20pm my wife and i entered the steak n shake on 32763 off of saxon blvd in florida. First the place was not busy. I noticed trash on the front foyer entrance. Once inside every employee was in one corner just conversing. We stood there for...
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Company wrote 0 public responses to the review from Jun 26, 2016.
3.5
#872369
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Short Review on June 11, 2016

Ive been sitting in this libe waiting for a burger close to 30 minutes
Company wrote 0 public responses to the review from Jun 11, 2016.
3.0
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Allergens Information
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Website
#863889
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Steak N Shake - Custumer complain

Like Almost everyday am stop in the restaurant because my dauther love the burger . First i said the burger no onion and he give me onion in my burger. Second he stay Whit my debid card Wend i ask him for my card he be so mad and close the window in my face. Last week he give me the soda in one coffee mug or cup . Today i cant not eat my food because am alérgic at onion . So bad and sad colonial steak n Shake no good in custumer service..
Company wrote 0 public responses to the review from Mar 10, 2016.
3.0
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I liked
  • Food
I didn't like
  • Employed service in colonial
  • Employed actitud
  • Manger attiude
#807323
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Just went to the steak and shake in altamonte springs, fl - which i go to pretty often since i live across the street and work late. My service in the drive thru tonight has left me with quite a horrible taste in my mouth. I honestly havent had such bad service from...
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Company wrote 0 private or public responses to the review from Nov 22, 2015.
#738382
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We went to this location on Mondy 10/5/15. Service was ok but it was downhill from there. When I took out the sale/pepper and other condiments, I looked at the metal holder. It was filthy!! Food was dried on it and on the container that held the sugar packets. ...
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Company wrote 0 public responses to the review from Oct 06, 2015.
I didn't like
  • Cleanliness
#711582
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Steak N Shake Breakfast Menu Review

I am a DM for longhorn I had breakfast at your Courtney Campbell location sat and sun it was great your breakfast cook she is awesome. I was there on Sunday and it was awful not only was the cook lost so was the manger she didn't have a clue and it took forever to get my breakfast...
Company wrote 0 private or public responses to the review from Jul 06, 2015.
2.5
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Website
#661463
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Contact Steak N Shake

Mailing Address:
STEAK 'N SHAKE, INC.
107 S. PENNSYLVANIA STREET, SUITE 400
INDIANAPOLIS, IN 46204
USA
Phone:
(877) 785-6745
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I called to give a compliment for the cook. The meal was so delicious that I just had to let corporate know how I enjoyed it! Much to my dismay, I was treated badly by a customer service rep named Jasmine. I asked to speak to the supervisor and of course she...
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Company wrote 0 public responses to the review from Jun 06, 2015.
Anonymous
Anonymous

Oh wahhhhh....who cares how you were treated on the phone? This is about proper food orders, you whiny ***

5.0
#646317
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