State: Florida City: Orlando Clear all filters (17 of 2821 reviews match)
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Steak N Shake in Orlando, Florida - Disgusting

Steak N Shake - Disgusting
Steak N Shake - Disgusting
Steak N Shake - Disgusting
Steak N Shake - Disgusting
Steak N Shake - Disgusting
Steak N Shake - Disgusting
Came into The W Colonial location in Orlando Florida this place is a MESS SO DIRTY not mention poor customer service
2.0
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#1435417
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Steak N Shake in Orlando, Florida - 3 Shooter disaster

#73 time 11:22 pm Ordered 1 plain 2 with pickles & onion (extra .30). One had a small strip of beef. Condiments not even on meat. I go to Steak & Shake often at night after bartending. Service is so erratic. Plus it wont let me send photo from last night
#1180878
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It took almost an hour for my Wife and I to get our food. We both visited the Restroom before leaving. The men's Room was so filthy it was disgusting. My wife said the same thing about the Lady's room. They were so bad that neither of us used them. We went else where...
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#1129122
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Pay Bill Review

The service was good but when it was time to check out ir pay ny bill i stood waiting for 20 to 25 minute just to pay for my bill
#878748
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Steak N Shake Sanitary Conditions Review from Orlando, Florida

Hi. Today 6/26/16 at apprx 6:20pm my wife and i entered the steak n shake on 32763 off of saxon blvd in florida. First the place was not busy. I noticed trash on the front foyer entrance. Once inside every employee was in one corner just conversing. We stood there for a couple of minutes. Then they sat us down. Once seated, we looked around and the place was filthy, i mean disgusting. There was ta les not cleared, floors dirty and wet, seats dirty, window sills dirty and in between seats dirty. I could of actually slid to my table. We come here many times and it was never like this. I am very very disappointed. We actually got up and left without ordering and went next door to chillis...
3.5
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#872369
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Short Review on June 11, 2016

Ive been sitting in this libe waiting for a burger close to 30 minutes
3.0
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Website
#863889
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Steak N Shake in Orlando, Florida - Custumer complain

Like Almost everyday am stop in the restaurant because my dauther love the burger . First i said the burger no onion and he give me onion in my burger. Second he stay Whit my debid card Wend i ask him for my card he be so mad and close the window in my face. Last week he give me the soda in one coffee mug or cup . Today i cant not eat my food because am alérgic at onion . So bad and sad colonial steak n Shake no good in custumer service..
3.0
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I liked
  • Food
I didn't like
  • Manger attiude
  • Employed actitud
  • Employed service in colonial
#807323
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Steak N Shake Drive Thru Review from Orlando, Florida

Just went to the steak and shake in altamonte springs, fl - which i go to pretty often since i live across the street and work late. My service in the drive thru tonight has left me with quite a horrible taste in my mouth. I honestly havent had such bad service from any fast food chain thus far until tonight. My drive thru wait time was 30 minutes, while there were no customers inside might i add.. once i finally reached the window, i wasnt greeted nor acknowledged for almost ten MORE minutes. And to top it all off, they werent able to get any aspect of my order right.. i ordered two milkshakes and a side of fries.. very simple.. Sincerely, very bitter customer.
#738382
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Steak N Shake - Steak and Shake Winter Park, Florida

We went to this location on Mondy 10/5/15. Service was ok but it was downhill from there. When I took out the sale/pepper and other condiments, I looked at the metal holder. It was filthy!! Food was dried on it and on the container that held the sugar packets. Talked to store manager, said new ones ordered. Told her it did not matter. The container needs to be cleaned NOW or thrown out. Said she would look into it. What are your managers trained for? They should look at all pieces of their property, down to the back of tables and seats. The Health Department would have a long report on this one.
I didn't like
  • Cleanliness
#711582
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Contact Steak N Shake Customer Service

Mailing Address:
STEAK 'N SHAKE, INC.
107 S. PENNSYLVANIA STREET, SUITE 400
INDIANAPOLIS, IN 46204
USA
Phone:
(877) 785-6745
All Steak N Shake Contacts

Steak N Shake Products and Services Reviews

Steak N Shake Breakfast Menu Review

I am a DM for longhorn I had breakfast at your Courtney Campbell location sat and sun it was great your breakfast cook she is awesome. I was there on Sunday and it was awful not only was the cook lost so was the manger she didn't have a clue and it took forever to get my breakfast...
2.5
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#661463
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