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3.3

7/14/2017 My wife and I went to the Steak and Shake on Part Street in St. Pete FL.

We ordered the foot long chill dogs with french fries and milk shakes. When the hot dogs came they were maybe 5 inches long if stretched. Not only where they 5 inches long the hot dogs where cut in half length wise and only 1 half was on the bun. It looked like they made both hot dogs with one hot dog.

The french fries were cold and the milk shakes where no where in sight. After about 10 minutes we asked our waiter where our milkshakes where and he came back and said they were backed up making milkshakes and we would get them shortly.

I think Steak and Shake needs to wake up and realize that people are paying for the food they order and they have the right to expect hot food, the size that it is advertised as, and have their food delivered all at the same time. Maybe we the customers are expecting to much.

Reason of review: Problem with delivery.

Monetary Loss: $20.

Preferred solution: Let the company propose a solution.

Steak N Shake Cons: Cold food and dry.

Location: 4480 Park St N, St. Petersburg, FL 33709, USA

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Guest

I ordered the footlong with some other items. We left the drive thru and my wife made a comment about them forgetting the hotdog.

I checked the bag and it was no where to be found. I went in the restaurant and told the cashier. She looked in the bag and there it was.... all 5 inches.

Now I can see rounding 10 or 11 inches up to 12. But this is less than half...how is this legal?

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