State: Georgia Clear all filters (149 of 2622 reviews match)
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Steak N Shake - Attitude

The manager had attitude say she was not serving breakfast and everything is to go and I said this is a 24 hour place to eat at very poor customer service the cook had earphones on the grill was nasty he clean the grill with sandpaper in water input the food back on it the bathroom had bacon all the floor be and mopped on with an odor
Customer made 3 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 25.
3.2
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Website
#1407686
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Steak N Shake - Lost n found

Waitress recognize me and mentioned that I leave my purse when I came to aks for it and manager says she don't know it may or not appears
Customer made 5 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 17.
#1402553
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Steak N Shake - Poor bad customer service

My 3rd time coming here for lunch. Everytime no one up front to seat you no one to seat you or even acknowledge you. Cooks and manager look but no explanation or sorry for the wait. People seem like they did not want to be there
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Oct 30.
1.0
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#1391188
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We are short staffed and trying to get the food out to the customers-that is what I was told by the manager who was on the cook line. I kind of figured that out while waiting 45 minutes for our food. But I had been standing at the register for 5 minutes according to...
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Company wrote 0 private or public responses to the review from Sep 29.
TypicalGoldenLionTamarin
TypicalGoldenLionTamarin

Good for you for laying the money down and calling it out! After my awful experience of waiting an hour, wrong food, bad attitude from the manager I yelled out to a then very ...

3.5
#1369020
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We just visited the restaurant in Athens’s Georgia With two other couples. They had ordered drinks before we arrived. We all ordered food together and she told us she would be back with our drinks after she placed our order. We sat and talked for at least ten minutes...
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Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Sep 22.
1.0
#1363214
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Steak N Shake - Stonecrest Ga needs intervention. Worst service and food eve

Sept 18 10:30 pm. Nobody visable nobody!! Waited 10 mins still not one person in site. Really like Stake and Shake, never go back there. Somebody needs to read reviews!!!!!!!
Company wrote 0 public responses to the review from Sep 22.
1.9
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Website
#1362815
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Steak N Shake - Horrible service

SLOW took forever to get a simple hamburger and never got our milkshakes and Kayla I assume was the manager did not give a crap will never eat at this location again
Company wrote 0 private or public responses to the review from Sep 08.
1.4
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Website
#1350106
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Steak N Shake - Yummy

Best place to eat hands down
Company wrote 0 public responses to the review from Jul 29.
4.9
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Website
Fort Oglethorpe, Georgia
#1315923
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Steak N Shake - Bad service

Called in order at 2:59am. At4:14 out food was still not ready. We requested our money back and left. With the waitress having a bad attitude and not even an apology from the mang. Worst customer service
Company wrote 0 private or public responses to the review from Jul 04.
1.0
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#1295263
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Contact Steak N Shake

Mailing Address:
STEAK 'N SHAKE, INC.
107 S. PENNSYLVANIA STREET, SUITE 400
INDIANAPOLIS, IN 46204
USA
Phone:
(877) 785-6745
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Steak N Shake - Zero service

No service, myself and another guy waited 8-10 minutes and we both walked out. Did not see anyone that looked like a manager. Tuesday night 9-10 o'clock. Yes, 2 people walked out which were to go orders . No one even ackniwkegdeceirbsr if us. Run the business is close the doors.
Customer made 3 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jun 15.
#1280712
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