State: Georgia Clear all filters (155 of 2821 reviews match)
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Steak N Shake in Duluth, Georgia - Steak and shake on pleasant hill in dulth ga

Went to order food at 2pm and they claimed they didnt have change for a 100 dollar bill and was rude about it asked for another form of payment yet it states now where they dont take 100 dollar bills
2.6
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#1462762
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Last night around 9 pm I went to steak and shake with a friend. The place was empty and all the employees were just sitting around doing nothing. Yet it took 5 minutes for us to get sat. We waited 15 minutes for our server to get our order she then Went to back to talk...
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2.3
#1449004
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Steak N Shake in Snellville, Georgia - Bad service cheated on order

Ordered 4$ meal, girl had terrible attitude, got home no cookies.order # 120892 11: 58 am Jan 06 . Will not trade there again!
3.8
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#1442236
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Steak N Shake in Lithonia, Georgia - Poor service poor management

It is New Years and the service is horrible. The establishment is full to capacity with only two servers. One black female and the other is white. The white female informed the GM that she will not wait tables and is resulting in slower service and poor management. This lack luster level of service is unacceptable and should not be tolerated by customers and employee should be terminated onsite. Due to the customers being all black, it makes me wonder if she refuses to wait because of her racist views. The black female employee is very diligent abd doing her best to accommodate all of the guest despite her colleagues refusal to work.
5.0
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#1437915
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Steak N Shake in Madison, Georgia - Bad management

1-2 weeks before Xmas female member of management of the STEAK n SHAKE in Madison GA was really loud and rude to customers and some employees dont know why she had to be like that but I will not eat here for a long time i WAS eating here 2 or 3 times a m. guess i will have to go to huddle house or some thing but she was really bad on this day if i come in she is working we will not stay it was that bad
2.8
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I didn't like
  • Rude person in charge
#1436031
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Steak N Shake in Atlanta, Georgia - Would not service us

I need a letter stating that I haven't worked there since September,the Manager states that I haven't been good enough to get a letter from him or anyone in this store, but I apologize and he still won't give me any help with this matter and I need it for School and benefits,he is being very rude and prejudice!
1.7
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#1434984
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Steak N Shake in Lithonia, Georgia - Attitude

The manager had attitude say she was not serving breakfast and everything is to go and I said this is a 24 hour place to eat at very poor customer service the cook had earphones on the grill was nasty he clean the grill with sandpaper in water input the food back on it the bathroom had bacon all the floor be and mopped on with an odor
3.2
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#1407686
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Steak N Shake in Morrow, Georgia - Lost n found

Waitress recognize me and mentioned that I leave my purse when I came to aks for it and manager says she don't know it may or not appears
#1402553
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Steak N Shake in Atlanta, Georgia - Poor bad customer service

My 3rd time coming here for lunch. Everytime no one up front to seat you no one to seat you or even acknowledge you. Cooks and manager look but no explanation or sorry for the wait. People seem like they did not want to be there
1.0
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#1391188
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Contact Steak N Shake Customer Service

Mailing Address:
STEAK 'N SHAKE, INC.
107 S. PENNSYLVANIA STREET, SUITE 400
INDIANAPOLIS, IN 46204
USA
Phone:
(877) 785-6745
All Steak N Shake Contacts

Steak N Shake Products and Services Reviews

We are short staffed and trying to get the food out to the customers-that is what I was told by the manager who was on the cook line. I kind of figured that out while waiting 45 minutes for our food. But I had been standing at the register for 5 minutes according to...
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TypicalGoldenLionTamarin
TypicalGoldenLionTamarin

Good for you for laying the money down and calling it out! After my awful experience of waiting an hour, wrong food, bad attitude from the manager I yelled out to a then very ...

3.5
#1369020
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