food service order manager steak shake customer drive drive thru location
1.2
Details
My husband and I stopped at Steak and Shake for the first time we found it to be in disarray he was dirt on the floors dirt under the tables and you could tell that hadn't been cleaned for quite some time when I ordered a burger there was hair into it and as we look...
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#1628009 Review #1628009 is a subjective opinion of poster.

Horrible experience | Steak N Shake review from Atlanta, Georgia

1.0
Details
Everything from the staff to the food
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#1617198 Review #1617198 is a subjective opinion of poster.
Service
Steak N Shake Drive-through
Reason of review
Poor customer service

Poor service | Steak N Shake review from Atlanta, Georgia

Hiram store needs to be shut down
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#1611918 Review #1611918 is a subjective opinion of poster.
Reason of review
All the above, wanted to argue with my 15 year old food was wrong 2x hateful and rude
Loss
$40
Preferred solution
Full refund

Love the sad fact i cant eat my favorite food | Steak N Shake review from Atlanta, Georgia

My four yr old almost broke his face on the sloppy floor . We go to wash our hands and the bathroom hasn't been cleaned in looks like weeks !! Just not able to take my family out to a situation like this .....
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#1603979 Review #1603979 is a subjective opinion of poster.

Never got satisfied | Steak N Shake review from Atlanta, Georgia

1.0
Details
They only said it wasn't their fault poor service
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#1592351 Review #1592351 is a subjective opinion of poster.
Reason of review
Order processing issue
Preferred solution
Deliver product or service ordered

Service issues | Steak N Shake review from Atlanta, Georgia

Went to SteaknShake in Morrow, Ga with my family at about 3pm. When I attempted to order shakes, the server unapologetically told me there were no shakes, because the store had no ice cream. No shakes at Steak and SHAKE. Really? This is the kind of management stupidity that feeds into the negative sterotypes about minority run businesses. I got news for you steak n shake, the burgers are NOT the reason people come. What moron allowed the store to not have ice cream on a huge eat out holiday?
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#1577048 Review #1577048 is a subjective opinion of poster.

Worst drive thru experience ever | Steak N Shake review from Atlanta, Georgia

2.5
Details
It took 25 minutes to get milk shakes. Only two cars in line. Girl taking orders socializing with friends for 15 mins. Finally went inside and another girl took my money but order was lost. Please train employees in Alpharetta GA
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#1539693 Review #1539693 is a subjective opinion of poster.
Service
Steak N Shake Drive-through
Reason of review
Poor customer service

Horrible service | Steak N Shake review from Atlanta, Georgia

didn’t have a waitress the whole entire time. had to ask multiple waitresses for our food and for service because we didn’t have one. my food was wrong twice and they charged me the wrong receipt. horrible service.
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#1455512 Review #1455512 is a subjective opinion of poster.
Service
Steak N Shake Customer Care
Reason of review
Poor customer service

An american disgrace.. | Steak N Shake review from Atlanta, Georgia

My clubof 15 eats there 2 days a week... But never again.. You would not serve food to a man because he was a Trump supporter... Are you kidding me... But serve food to Clinton Muslim supporter... Our club voted 100% and we're half Dem!! never to go back to a ((steak & shake)) ever again good bye!! Y'all are pathetic
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#1445959 Review #1445959 is a subjective opinion of poster.

Contact Steak N Shake Customer Service

Website:
Mailing Address:
107 S. PENNSYLVANIA STREET, SUITE 400
INDIANAPOLIS, IN 46204
USA
Phone:
(877) 785-6745
All Steak N Shake Contacts

Steak N Shake Products and Services Reviews

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Latest Question

Steak N Shake Questions

Would not service us | Steak N Shake review from Atlanta, Georgia

1.7
Details
I need a letter stating that I haven't worked there since September,the Manager states that I haven't been good enough to get a letter from him or anyone in this store, but I apologize and he still won't give me any help with this matter and I need it for School and benefits,he is being very rude and prejudice!
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#1434984 Review #1434984 is a subjective opinion of poster.
Service
Steak N Shake Manager