Manufacturer: Steak N Shake Category: Hamburgers Clear all filters (27 of 178 reviews match)
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I want to get my replacement the first time I came through they forgot the lettuce and the Tomato on my burger I came back and for the replacement they have for me to shake will they gave me the wrong shake they gave me a chocolate instead of a peanut butter shake then...
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2.8
#1063939 by user37425292
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Steak N Shake - Hamburger Review
Hamburger completely different. I've eaten them since I was a kid. Bun was different; meat was visibly different, not the thin ground steak with the crispy edge in a bun that fit the size of the meat. Thin onion, jistcthe right amount of mustard, ketchup and pickle....
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4.5
#1034725 by anonymous
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Steak N Shake - Hamburger Review
Yesterday we went to the branch that is in Gravo City, and the employee called Rosa with her sister, insulted us and then found a hair in the hamburger. I do not know why they insult customers and then the manager does nothing..
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Anonymous
Fred D***berry

Fast food pays *** and they get *** most of the time. Picking their nose, ball scratching, urinating and *** wiping in the same plastic gloves. If its a mexican dont even thin...

4.1
#988716 by anonymous
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Steak N Shake - Poor service

by anonymous #1050129
1.0
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Product or Service Quality
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After waiting 15-20 minutes in line, this is what i got! Worse hamburger ever, if thats what u call it!
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Steak N Shake Hamburger Review

by anonymous #1039276
1.3
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Advertised vs Delivered
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Fries cold,service was terrible,manager had an attitude when told about these things,bathroom nasty,table was dirty,&hamburger looked like a thin piece of deli meat with chunks taken out of it----manager said all of this was because she was short a server,really?Didn't even offer to discount any off our order.Really bad visit ---Zanesville,Ohio 4-25-2017 @8:30 p.m. ish
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Steak N Shake Hamburger Review

by anonymous #671515
1.0
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No milkshake no condiments. Cold fries a hamburger was ordered with everything on it and only recd cheese. Pepper fries ordered but recd regular thru our straws at us.
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Steak N Shake Hamburger Review

by anonymous #665459
3.9
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Not busy yet after 5 minutes I had to ask for service. Got order wrong mywifes hamburger was cold and condiments were in short supply on the burger. Manager took care. Of the bill after we complained. This is becoming a pattern of poor and lazy service. W will not Go back anytime soon!!
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Steak N Shake - Hamburger Review from Fishers, Indiana
This is my hamburger bun. When I asked for a new bun not even for my order to be remade or any money taken off but just a new bun the manager freaked out on us and said that we always find problems when we come in and said that she refused to fix our orders from now on.
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Anonymous
Anonymous

Have you considered cooking at home? It's a lot healthier. And you'll save money. And you can *** to your spouse instead of the wait staff and chances are, you won't have your...

Anonymous
Anonymous

"....we always find problems when we come in..."That is your problem. You - admittedly - are one of "those" people that are constantly trying to get free food/replacement food...

1.7
#931527 by anonymous
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Hamburgers with mustard, pickle and onion with extra chrispy fries. The order was approx. 30 minutes in the making before it came too the table. Hamburgers turned into cheeseburgers, with mayo instead of mustard, but the worst part was the extra chrispy fries were...
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2.7
I didn't like
  • Filthy restaurant and lazy staff
  • Being treated poorly
#891064 by anonymous
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Featured
Steak N Shake - Pissed off

Steak N Shake - Pissed off
I order the same thing every time: One hamburger with bacon, no cheese and no condiments due to severe food allergies. They continuously put cheese on it and there's no way I can eat it. It's not something I can just pick off. I am highly allergic to dairy products....
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Anonymous
Anonymous

...but ranch dressing is made with dairy.

I didn't like
  • Pooe customer service
  • Not respectful of food allergies
  • Incompleted order
#822320 by Grayyyson
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I was at steak and shake yesterday 3/31/16. I had my 5 grand kids and my 85 yr old father-law. We waited In line over 30 minutes waiting on food. This was the slowest and none professional steak and shake I have ever been too! I was shocked to see the girl at the...
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1.0
I didn't like
  • Whole experience
#821612 by anonymous
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Steak N Shake - Hamburger Review from New Port Richey, Florida
I ordered take out shooters from the Steak 'n Shake in Trinity Florida. I feel you need to see what they gave me. It looks like they just tore off a piece of burger from another hamburger and put it on a bun. This is horrible and ridiculous. I do not like wasting money...
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2.0
#809598 by anonymous
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We ordered and waiting over an hour for a hamburger and loaded fries. My granddaughter was visiting from kentucky so we had lunch here. We had to ask for the lunch to go for my granddaughter had another appointment. I only ordered an m&m milkshake and it was watery!!!...
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3.5
Steak N Shake Lake Butler, Florida
#800469 by anonymous
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Steak N Shake - Liars

We purchased hamburgers, fries, drinks which were cold and greasy. My drink was flat and my sons shake tasted funny. It was late and we didn't want to go back because we were traveling all day. We went to bed hungry. I contacted them when I returned home by submitting...
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1.4
I didn't like
  • Whole experience
  • Service
  • Unclean
#798749 by anonymous
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