Good day to you,
On Sunday afternoon I went to the Hampton Virginia Steak and Shake and was met with the poor hand hygiene. The lady who took my credit card and swiped it also made my sandwich!!!
same nasty gloves! Never did she change. In looking in I could see fly's all over the counter as well as over by the ladle's. Syrup every where.
My sandwich leaked thru the bag before I could even drive home- less than a quarter of a mile. The ketchup package was half opened and was all over the top of the French fries. Who does this????? The sandwich was cold and not edible.
Thye lettuce was wilted as though it had been out for some time. I am a frequent flyer there as I take my patient there every SUNDAY! I made my last trip there.
Sad but true. The health department will be notified today of the unsanitary conditions at this restaurant.
Product or Service Mentioned: Steak N Shake Burger.
Reason of review: Poor customer service.