Keith the manager on the winter park location store #72 is rude, is a homophobic, and Dosent Belive In he’s staff . I went there the server Kristal Brooks who is a transgender women took very good care of me and my table.
When we went to check out I personally tipped her 10$ on 15$ and he double asked me are you sure you want to tip HIM that much? WTF????? Really first you reffer to her as a him and then you doubt the amount I want to tip ? She was good, she was the only one working while he cracked jokes on the counter with other co workers.
Why not? I find him very rude and a homophobic, he Dosent support or appreciate his employees
Product or Service Mentioned: Steak N Shake Manager.
Reason of review: Poor customer service.