Not resolved

I am currently at the store on SR 192 in Kissimmee, Fl.There is one server here.

When we placed our orders we did so with everything we wanted at one time. We ordered chicken fingers dinner, cup of deluxe chili, side of cottage cheese (which I was told they may be out they aren't sure), one chili dog meal with chili cheese fries, 2 sodas, and one milkshake to which we were told there will be a 30 min wait on milkshakes. I had originally asked for tea but was told it would be 15-20 for tea to be brewed. Our drinks arrived after our food was brought to the table.

We have now been here for one hour and still not seen the milkshake. There is a table behind us who have completed finished their meal and have been waiting 30 min after their food was done for their shake. A couple stood at the door for 15 min before the busser came and sat them. They have yet to be greeted and that was at least 20 min ago they have been sitting there.

I'm not sure what is going on in this location.

I haven't received one refill and no one has even checked back on us.The food came out completely wrong and we had to ask for items that we ordered.

Review #1060208 is a subjective opinion of a user.

Quality of Food
Price Affordability
Nutrition Description
Delivery Service
Value for money
Discounts and Special Offers
Product or Service Quality
Diversity of Products or Services
Advertised vs Delivered
Customer service
Reason of Review / Monetary Loss Order processing issue / Not specified
Preferred solution Not specified

Had an Experience with Steak N Shake?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be the first to start a discussion

You May Also Like

Steak N Shake Hamburger Review from Fishers, Indiana Steak N Shake "This is my hamburger bun. When I asked for a new bun not even for my order to be remade or any money taken off but just a new bun the..." Read more Steak N Shake - Several issues below Steak N Shake "OMG, this was the suckyist experience i have ever had . Though the manager was nice there's nothing worst than warm taste less fries and ice cold cheese on a..." Read more Steak N Shake Sanitary Conditions Review Steak N Shake "Monthly visit with coupons to Colonial Point Ft Myers Steak n shake needs health dept to step in Horrible from something black flioating in water to no napkins nor ketchup..." Read more Steak N Shake Kids Combo Meal Review from Chicago, Illinois Steak N Shake "I drove over 8 miles just because my kids wanted Steak & Shake. We arrived around 9:30 PM so there were hardly any people in the restaurant and those that..." Read more Island Cove Marina-cass Lake - Damage done to my boat Island Cove Marina-cass Lake "I hired the mechanic staff at Island Cover Marina to install a new transmission in my 1992 Supra inboard boat. The staff installed the transmission incorrectly. The transmission failed half..." Read more Forest River - Don't waste your money !! Forest River "Bought a 2015 cherokee limited brand new in 15 now 17 has just started paint on entire front of camper looks like someone shot it all up paint is literally..." Read more Color By Pascale - Delivery NOT delivered! Color By Pascale "I placed an order for 3 lipsticks. Just got an email telling me the order was delivered. I looked everywhere on my property where the package could've been left, and..." Read more Onetravel - Terrible Service Onetravel "We requested a cancellation of one of our tickets in April. Because it was not cancelled within 24 hours, we would only receive about $200 from the refund for a..." Read more