Update by user Feb 09
It wasn't, I just have more important things in my life. However when this company fails and it will, I will be there with popcorn to watch it burn.
Update by user Feb 06
Still no word from the establishment, but a few have spoke there minds and apparently I'm in the wrong. I suppose if I had not mentioned the trans part you would be on my side right?
I don't get it, someone pays for a service like everyone else and when they don't get the same as everyone else it becomes an issue. Yet when it happens to me I'm supposed to chalk it up as my fault?
And you wonder why we're pissed off. Maybe you should give us our own water fountains.
Original review posted by user Feb 04
Hello my name is Alice. Off the bat I'd like to mention that in my thirty years, this is my first written complaint of a company.
Just so you have an idea of how much I was effected. I am open male to female transgender, and as you can imagine I get quite a bit of attention. But it's never been a real problem, even as a cashier dealing with people all day. Except when I am in Steak n shake.
Three occasions has led to me feeling ashamed of myself by the time I leave the place. The waitresses stare as if I'm extraterrestrial and debate on who is going to wait on me, this was confirmed by my gf who happened to overhear it. When the one who gets the short straw comes to the table they stand back like I have leprousey. It's also hard to enjoy a meal when people in back of house are looking at you and snickering.
I wonder if my food was tampered with? It may be hard to believe but I'm honest when I say this is the only establishment I receive this treatment.
I tried to give the benefit of the doubt to just individual ignorance, but like I said this has happened three times consecutively. Thank you for hearing me.
Product or Service Mentioned: Steak N Shake Customer Care.
Reason of review: Ignorance and prejudice .
Preferred solution: Let the company propose a solution.
I liked: Quality of the food.