Seller: Steak N Shake State: Illinois City: Joliet Product: Steak N Shake Hamburger Clear all filters (0 of 31 reviews match)
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Steak N Shake - Long wait...cold food

We sat there for over half an hour...thought it was because they were kind of busy but when we got our food, w/o napkins, it was cold....cold fries are the worst but hamburger was also cold.... I can understand the napkins but not the bad service. Also mentioned this to the cashier when we were paying for our meal. She said something about it being under a warmer but it wasn't warm and should have been brought to the table instead of being under a warmer for 30 mins...needless to say, we didn't leave a tip. not happy, Kathy Marma
2.0
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Diversity of Products or Services
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Quality of Food
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Steak N Shake Hamburger
I didn't like
  • Quality of food
  • Cold food
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