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2.3

This is the worst Steak 'N Shake on the planet. SO SLOW and never apologetic about any problem.

11:30pm on a Sunday night. 4 tables inside, 6 cars in drive thru. Decide to go in cause I know the drive-thru is usually crap there. Came in and waited 10 minutes before someone asked me if I was waiting to be seated or just wanted to order.

Five minutes later after I said I just wanted to order a shake to go, I gave up and left. There were unclean plates at the bar and on several tables. A real *** show. Same cars were in the same spaces in line too at the drive in when I left.

UGGGH! I have left that location more times without getting my food than with getting anything!

I hate them so much. Get it together or shut down please.

Reason of review: Poor customer service.

Monetary Loss: $20.

Preferred solution: Let the company propose a solution.

Steak N Shake Cons: Slow and poor service, Worse steak and shake i have ever been to.

Location: 2091 Old Fort Pkwy, Murfreesboro, TN 37129, USA

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