Charleston, South Carolina
1 comment
Not resolved

This the third time I tried Steak and Shake and I refuse to go back.Service is exceptionally slow and of poor quality.

Related: Steak N Shake Customer Care Review from Fishers, Indiana

The food is nothing special. Servers were openly arguing about whose tables were theirs.

Lastly, the worst was the mess that was left in the middle of the restaurant, next to where I was trying to eat. Servers kept placing dirty dishes and bus pans, and wet floor signs, on the table, at noon on a Monday, rather than taking care of the unsightly and unappetizing mess. See photo.

There was no reason that it should have been left there.They were not even busy.

I didn't like: Waiting so long for service, Service of waitress, Lack of cleanliness.

Review #869000 is a subjective opinion of a user.

2.1
Diversity of Products or Services
Customer service
Price Affordability
Advertised vs Delivered
Location
Value for money
Staff
Quality of Food
Website
Product or Service Quality
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Not specified

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Anonymous
Denver, Colorado, United States #1176391

Did you send a message to corporate or did you limit your vent to a site they may never see.

They can't fix what they don't know about.

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