Steak N Shake - Just awful!

261 of 982 Steak N Shake reviews

This the third time I tried Steak and Shake and I refuse to go back.Service is exceptionally slow and of poor quality.

The food is nothing special. Servers were openly arguing about whose tables were theirs.

Lastly, the worst was the mess that was left in the middle of the restaurant, next to where I was trying to eat. Servers kept placing dirty dishes and bus pans, and wet floor signs, on the table, at noon on a Monday, rather than taking care of the unsightly and unappetizing mess. See photo.

There was no reason that it should have been left there.They were not even busy.

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality
Quality of Food
Price Affordability
Advertised vs Delivered
Customer service
Diversity of Products or Services
Value for money

  • What I liked
      No items
  • What I disliked
    • Waiting so long for service
    • Service of waitress
    • Lack of cleanliness

Reason of review:
Poor customer service
Product or service
Review category
Fast Food
review #869000

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261 of 982 Steak N Shake reviews

Jun 22, 2016 #1176391 Denver, Colorado, United States

Did you send a message to corporate or did you limit your vent to a site they may never see.
They can't fix what they don't know about.

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