This the third time I tried Steak and Shake and I refuse to go back.Service is exceptionally slow and of poor quality.
The food is nothing special. Servers were openly arguing about whose tables were theirs.
Lastly, the worst was the mess that was left in the middle of the restaurant, next to where I was trying to eat. Servers kept placing dirty dishes and bus pans, and wet floor signs, on the table, at noon on a Monday, rather than taking care of the unsightly and unappetizing mess. See photo.
There was no reason that it should have been left there.They were not even busy.
More Review Details
|Value for money|
|Diversity of Products or Services|
|Quality of Food|
|Advertised vs Delivered|
|Product or Service Quality|
What I liked
What I disliked
- Waiting so long for service
- Service of waitress
- Lack of cleanliness
- Reason of review:
- Poor customer service
- Review category
- Fast Food
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "This is my hamburger bun. When I asked for a new bun not even for my order to be remade or any money taken off but just a new bun the..."
- "I love steak and shake, but today 7-29-15, the food was horrible I order a steak melt; I'm submitting a picture because this is what I got----Alabaster, Al I'm going..."
- "i have pictures of the 3800 s.w colege road ocala fl location. it is disgusting. none of the tables were clean(not like it was busy)there is a huge spill on..."
- "I have always liked Lazyboy recliners having owned three over the years. A couple of years ago I purchased a leather recliner and what a mistake that turned out to..."
- "This is what my no mayo, extra onion #7 looks like. There was no tomato and no extra onion. Seems there's even less lettuce. I've been ordering from the..."
- "I will never go to Dairy Queen in Blanco, TX ever again!!! My mother order a burger and it was way over cooked and she said "tasted like a nasty old..."
- "I purchased 2 Kensington recliners from Cymax thru Sears in June, 2015. 18 months later the leather is flaking off and the pull handle to open the reclining part is..."
- "After paying over $100 for a new pair of Nike Air Max, wearing them for less than 3 weeks, both left and right shoes delaminated at the rubber sole. What..."
- "My girlfriend and I checked into the Comfort Inn in Mt. Airy, N.C., only to find bed bugs in the room. With nowhere else to go, we were put..."