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Steak N Shake - The worst managers ever! They all think it’s a joke to bully the employees working under them. One flipped a girl in the head, instead of being written up he promoted.

All they do is pick on them. It needs all new managers and training. Hoping they shut them down soon.
Company wrote 0 private or public responses to the review from Dec 06.
1.0
Details
Customer service
Staff
#1417133
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Today my son and I visited the Steak N Shake in Springhurst area on Westport Road. It was the most horrible experience that I have ever had. The manager was the only customer service that was present and was slow as could be. We sat there for 10 minutes before he even...
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Company wrote 0 private or public responses to the review from Dec 03.
Anonymous
Anonymous

Poor guy was trying his best with no staff and you apparently were just making things worse.

1.0
I didn't like
  • Everythin
  • Product
  • Bad service
#1414174
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Could not get waited on, steak & Shake # 202 in Paducah, Ky. We got seated and waited & waited for some one to take our order, no one showed up to even get a drink order, several came in after us and some of them were getting their orders taken, after about 15 minutes...
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Company wrote 0 private or public responses to the review from Dec 01.
2.9
I didn't like
  • No service
#1412407
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Steak N Shake - Confused

Not answer same problem can somebody contact me asap
Customer made 3 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 27.
#1408705
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Steak N Shake - Paycheck stubs

I didnt get an answer ive called a few times.i need my check stub asap
Customer made 3 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 27.
2.2
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Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
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Price Affordability
Product or Service Quality
Quality of Food
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Value for money
Website
#1408704
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Steak N Shake - Terrible

I watched a coworker attack a young server today.Really horrible.I hope she is ok.The Attacker was Mary from the outerloopp store.She should be fired asap.
Company wrote 0 private or public responses to the review from Sep 23.
1.0
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Website
#1363891
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Steak N Shake - Manager was rude.

Went to steak n shake in louisville off bardstown road and waited almost 2 hours on our food while customers that came in after had recieved there food and left before we had even gotten ours. The manager was rude to my mother and didnt offer any apology or try to fix our problem. Our server was amazing and did her job as best she could.
Company wrote 0 private or public responses to the review from Aug 06.
1.0
Details
Quality of Food
#1322470
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This last time I waited in the Drive-Thru line for 20 minutes before being asked to pull over. I told them no because I've already been sitting here for 20 minutes and I don't want you to forget about me like you did last time. 30 minutes later I finally got my food...
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Company wrote 0 private or public responses to the review from Aug 04.
2.1
#1321027
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Steak N Shake - Hair in shake

Steak N Shake - Hair in shake
Customer service wasn’t very helpful in it all. Didn’t offer anyway of fixing it. Quite disturbing. Baby hairs next to straw.
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Jun 22.
1.0
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1286547
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Contact Steak N Shake

Mailing Address:
STEAK 'N SHAKE, INC.
107 S. PENNSYLVANIA STREET, SUITE 400
INDIANAPOLIS, IN 46204
USA
Phone:
(877) 785-6745
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Steak N Shake - Worked and mananger didnt clock me in

I got hired and when it was time to get paid i only got paid for two days of work and when i called the manager he wouldnt speak with me
Customer made 2 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from May 25.
#1264208
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