Steak N Shake - Terrible
I watched a coworker attack a young server today.Really horrible.I hope she is ok.The Attacker was Mary from the outerloopp store.She should be fired asap.
Steak N Shake - Manager was rude.
Went to steak n shake in louisville off bardstown road and waited almost 2 hours on our food while customers that came in after had recieved there food and left before we had even gotten ours. The manager was rude to my mother and didnt offer any apology or try to fix our problem. Our server was amazing and did her job as best she could.
This last time I waited in the Drive-Thru line for 20 minutes before being asked to pull over. I told them no because I've already been sitting here for 20 minutes and I don't want you to forget about me like you did last time. 30 minutes later I finally got my food...Read more
Steak N Shake - Hair in shake
Customer service wasn’t very helpful in it all. Didn’t offer anyway of fixing it. Quite disturbing. Baby hairs next to straw.
Steak N Shake - Worked and mananger didnt clock me in
I got hired and when it was time to get paid i only got paid for two days of work and when i called the manager he wouldnt speak with me
It will when the person is fired. I will not eat in your restaurants ever until your company steps up and learned how to hire people with disabilities. My cousin does not deserve to be discriminated against because it she cannot read no person has the right to tell her...Read more
Steak N Shake - Miserable customer service
Understaffed, line out the door waiting for tables, manager bussing tables and ignoring customers. Might have been OK if he didn’t just ignore us. Food is always good, service almost never. Fixable problem if they had leadership who cared
I went to the Steak n shake on Hurstbourne in Louisville Ky, there was one car ahead of me and I sat in the drive thru waiting for over 40 minutes. When I finally got home which is less than 5 minutes away i realized one of my meals was missing, and the fries were...Read more
We were at the Steak n Shake on Dixie Hwy in Louisville,Ky 2/5/18. We waited in drive thru for 20 minutes just to order with only 2 cars ahead of us. The first car ordered finally the next car pulled up to order and the lady working the window said "I'll be with you in...Read more
Steak N Shake - No workers showed up
12/21/17 7pm Place is a joke, service is usually slow but tonight it took OVER an hour to get our food! They had 1 server for the entire restaurant felt sorry for the guy. No reason this should ever happen!
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