We patronize S&S whenever in Terre Haute. Food was good.

Girls serving the customers was excellent. * Obviously the Manager was not on site ! * An "off Duty" employ. or friend of the staff was constantly mingling with the wait staff, slowing them down and interfering with their concentration.

* One of the cook staff, was carrying on a LOUD argument with others in the kitchen and waiters outside the kitchen about various things. He could be heard all over the restaurant. * the only person running the register, a young lady, had two of her girl friends setting next to the register, and was continuously chatting with them during taking peoples money.

She had a back up of 6 or more people waiting patiently to pay their bills while we were there. VERY poor professionalism.

Product or Service Mentioned: Steak N Shake Customer Care.

Reason of review: Lack of management.

Preferred solution: Better Management of Employees..

Company wrote 0 public responses to the review from Jan 12.
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