We patronize S&S whenever in Terre Haute. Food was good.
Girls serving the customers was excellent. * Obviously the Manager was not on site ! * An "off Duty" employ. or friend of the staff was constantly mingling with the wait staff, slowing them down and interfering with their concentration.
* One of the cook staff, was carrying on a LOUD argument with others in the kitchen and waiters outside the kitchen about various things. He could be heard all over the restaurant. * the only person running the register, a young lady, had two of her girl friends setting next to the register, and was continuously chatting with them during taking peoples money.
She had a back up of 6 or more people waiting patiently to pay their bills while we were there. VERY poor professionalism.
Product or Service Mentioned: Steak N Shake Customer Care.
Reason of review: Lack of management.
Preferred solution: Better Management of Employees..