Featured Not resolved

Stopped at store location 703 in Louisville Ky. I went to the drive threw window.

Ordered 3 milkshakes. When she brought them to me I said these is not correct. These cups are not even full. She went to get her manager, the manager proceeded to tell me that the whip cream machine wasn't working and that is why the cups were not full.

I told her I had purchased many milkshakes and that was not correct to charge me for that milkshake in that condition.

She closed the window and walked away. I will not go back to that location again.

Product or Service Mentioned: Steak N Shake Milkshake.

Reason of review: Bad quality.

Monetary Loss: $11.

Preferred solution: Full refund.

I didn't like: Response to a complaint.

Company wrote 0 private or public responses to the review from Jan 01.
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