State: Missouri City: Saint Louis Clear all filters (30 of 2512 reviews match)
filters
State:
City:
Product:
Show
Steak and shake has not contacted me to resolve the issue. I will be reporting them to the better business beureu
Read more
Anonymous
RICHARD BRUCE

My name is RICHARD STEPHEN BRUCE and did not receive my last check from the steak and shake in Cartersville GEORGIA.PLEASE LET ME NO HOW I CAN GET IT BACK,MY EMAIL=steviebruce...

#1319135
Reply to reviews
Show

Steak N Shake - No food. Poor service

drive thru closed at 5 pm only 3 employees in store poor waitress was overworked causing poor service
1.7
Details
Customer service
Product or Service Quality
Staff
#1316577
Reply to reviews
Show

Steak N Shake - Worst service ever

There 45 minutes and left with out being served.
2.8
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1140654
Reply to reviews
Show

Steak N Shake Mobile Application Review

Downloaded app to order online. Set up account and attempted to place order. Wanted me to log in again and said invalid credentials (double checked, still nothing). Tried to place an order without account, won't accept my card. It's a valid card, but comes back declined through this.
#945031
Reply to reviews
Went to the store in Collinsville il, on Tuesday 10/25/16. First thing was the manager and another employee were yelling about kicking another persons butt on the parking lot! They were loud and screaming at each other across the restaurant. The only girl working was...
Read more
3.9
#944105
Reply to reviews
FEMALE MANAGEMENT ON DUTY 11: 30 AM - 12 : 30 PM ' 9 - 30 - 2016 - STORE 66 IN MAPELWOOD MO. - RUDE ' DISRESPECTFUL ' ARROGANCE , UNPROFESSIONAL ,ORDER ME TO PAY AND LEAVE WITHOUT FINISHING MY FOOD AND CALL 911 , JUST BECAUSE I COMPLAINT ABOUT SERVICE OF FOOD BURGER...
Read more
I didn't like
  • Never ever will i go back into that place of business
  • Manage call 911
#928523
Reply to reviews

I contacted Corp. office about gum under the tables and the manager banned me. Corp office won't talk to me.rpylemons@gmail.com. The manager should correct the problem not banned the me. Gum is under the table is not healthy and Corp. office should not tolerate this...
Read more
4.1
I liked
  • Lisa
I didn't like
  • Linda
#915938
Reply to reviews
Dissatisfied, my wife and I saw an add for the new cheddar cheesy steakburger. Looked good so we went out to get some. It was uneddible, the cheese was hard as a rock from sitting so long and microwaved. We also ordered a s'mores shake and it did not have the fudge on...
Read more
Anonymous
Charles and Marilyn Laverty

The Steak and Shake in Hoover, Al. was disappointing. My husband ordered the cheddar cheesy steak burger and got just a little cheese on top instead. The cheese was not runn...

2.1
#905604
Reply to reviews
Show

Steak N Shake Gift Card Review

Gift card did not work online. Never buy one again.
1.0
Details
Customer service
Website
#887500
Reply to reviews
Show

Short Review on July 10, 2016

Worst service in St Louis . Slow and lazy Chesterfield store.
2.2
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
#880085
Reply to reviews