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On January 9th went to Steak and Shake in Georgesville Square in Grove City Ohio and the service was awful! Been there many times before and never had this kind of experience!

Service was slow and when the soft drink arrived, had nice red lipstick on the cup and I do not wear lipstick, sent it back and instead of my soft drink, water was brought to the table! The waitress just took the order and forgot it was a soft drink and not water!

Had to flag down the waitress again to fix the mistake! Love Steak and Shake but no desire to go back anytime soon after that experience!

Product or Service Mentioned: Steak N Shake Waiter.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jan 10.
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Yup same. But in Springfield. Fast food more like past food

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