Steak N Shake - Poor service!!
There was no line upon entering the restaurant and well more than half of the tables were available to seat customers yet we waited for 10 minutes for someone to bother to seat us. We ordered (table of 4) and they managed to mess up 3 of the 4 orders.
Had to ask for silverware and items ordered (cup of chili, cheese sauce and mushrooms).The server tried to make it right but apparently the cooks were unwilling to provide the items we ordered. There was also a very rude customer that came in after we were seated, the staff must be use to him, he clapped his hands and made noise to get attention and was then served his food before we ever received ours.
We were passing through Illinois and decided to eat here. Won't make that mistake again.
Reason of review: Order processing issue.
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