1 comment

Molly Findlay , the manager at the Westfield / Carmel store hung up twice in me and I did not receive 2 large cheese frys . Pretty simple as I requested them to be delivered as I drove to pick up food and order was no for filled .

As I called twice I was him up on and told that she was not allowed to give the district manager contact info .

So I woul like to receive a call or email back on regards to a refund as this was terrible service and I paid for product that was not delivered . Simple fix could of been many ways other than to hang up on me twice .

Product or Service Mentioned: Steak N Shake Manager.

Reason of review: Poor customer service.

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FragrantNumbat
#1601837

If you were rude they have every right to hang up on you.

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