Went to Steak n Shake in Chattanooga off of Gunbarrel Road. Was served by Steven with blonde hair and who we feel was racist towards us.
No smile, barely talked and just gave food and left while muttering what i think were racial slurs. We never have experienced that and we feel he should be terminated and the corporate office should not tolerate any type of hate in their establishments.
Being in the South, we have experienced racism but would rather my children not to be exposed to it in a "family" establishment. The server should be terminated and we should not be made to feel inferior in this day and age when we wanted to have a meal.
Product or Service Mentioned: Steak N Shake Waiter.
Reason of review: Poor customer service.