Steak N Shake - Review about Food from Elsberry, Missouri

My husband, my daughter and I ate at the lake st.Louis, mo location on saturday the 7th of February at roughly eight p.m.

The server sat us at a dirty booth after a twelve minute wait. He took our order and it took about twenty seven minutes to bring out one cajun burger with cup of chili, one triple cheese only with a cup of chili, one bowl of chili with a large side of plain fries. Three waters. Easy right?

Nope. Ice cold chili, and the burgers were raw. I could not get the server to help, he had to work the register for what seemed an ungodly amount of time. We finally got another server to get the manager.

She was a bit condescending at first until she looked at the raw meat on the plate. She took everything away and reheated my bowl of chili and apologised for the meal. She did pick up the tab and offered my daughter a jr. Shake.


We were nauseous the rest of the night.So gross.

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Reason of review:
Bad quality
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Review category
Fast Food
review #593914

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Jun 03, 2015 #991121

It looks you eat the whole *** plate,I own a restaurant and if you complain after you eat the whole meal I'd refund you and tell you to never come back..

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