Elsberry, Missouri
1 comment
Not resolved

My husband, my daughter and I ate at the lake st.Louis, mo location on saturday the 7th of February at roughly eight p.m.

The server sat us at a dirty booth after a twelve minute wait. He took our order and it took about twenty seven minutes to bring out one cajun burger with cup of chili, one triple cheese only with a cup of chili, one bowl of chili with a large side of plain fries. Three waters. Easy right?

Nope. Ice cold chili, and the burgers were raw. I could not get the server to help, he had to work the register for what seemed an ungodly amount of time. We finally got another server to get the manager.

She was a bit condescending at first until she looked at the raw meat on the plate. She took everything away and reheated my bowl of chili and apologised for the meal. She did pick up the tab and offered my daughter a jr. Shake.

Still.ugh.

We were nauseous the rest of the night.So gross.

Review about: Food.

Review #593914 is a subjective opinion of a user.

2.6
Website
Discounts and Special Offers
Quality of Food
Product or Service Quality
Location
Customer service
Price Affordability
Nutrition Description
PRODUCT OR SERVICE Steak N Shake Chili
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

Had an Experience with Steak N Shake?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#991121
It looks you eat the whole *** plate,I own a restaurant and if you complain after you eat the whole meal I'd refund you and tell you to never come back..

You May Also Like

"While dining at the Silver Springs shop at 5180 NE. 24TH St. In Ocala, Fl. I and my two guests had the worst dining experience we have ever had at..." Read more
"Dissatisfied, my wife and I saw an add for the new cheddar cheesy steakburger. Looked good so we went out to get some. It was uneddible, the cheese was hard..." Read more
"This was our large fry cup today. Very disappointed. ..." Read more
"i have pictures of the 3800 s.w colege road ocala fl location. it is disgusting. none of the tables were clean(not like it was busy)there is a huge spill on..." Read more
"So i wanted to start reselling spinners . At DHgate i found tre best prices with big sortiment of spinners . Even better part was free shipping for such big..." Read more
"DO NOT BUY FROM EWIGSNA! I warned you!! I bought a wig for a friend, and this is the WORST wig I have seen in my entire life. They send..." Read more
"I'm calling regarding an item that has been in review for a refund by your department for several days now. Other than the fact that the item was misrepresented on..." Read more
"I ordered seat covers, a cargo area cover and Weathertech floor mats. The first problem was that when I placed my order the shipping amount was listed as $19. It..." Read more