Ashburn, Virginia
0 comments
Not resolved

Today I decided to treat my children to a treat for doing well in school today, We get to the Steak n Shake in Hampton, Va on Mercury blvd.The cashier was very fast and friendly.

We pay and proceed to the pick up window. The cashier ask what we had, I told him. He starts shuffling tickets trying to find my order. With no luck, he closes the window.

3 mins later he opens the window and hands me a bag with food in it. I say this ia not my order, I orders 3 cookie butter milkshakes. He says ok, takes the food back and closes the window. Now weve been sitting at the window for 6 mins.

He opens the window and hands me the smallest cup ive ever seen. I say I ordered 3 smalls, those are Jr's. He takes them back and starts discussing my order with the cashier who took the order. She comes to the window and says, this is a small.

The cup was so small that the lids didnt even hit. I took the milkshakes dissatisfied and drove off. As i tasted my shake, i noticed that there was no cherry, no caramel and the cookie pieces were stale.

I throw the shakes in the trash.Worse shake ive ever recieved

Review about: Steak N Shake Milkshake.

Reason of review: Order processing issue.

Had an Experience with Steak N Shake?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be the first to start a discussion

You May Also Like

Steak N Shake - Poor Service ~ You decide Steak N Shake "Steak 'n Shake Friday Evening 01/20/17 When I arrived there were ; 7 occupied tables, parties of 7,4,2,2,3,4,3 customers & 1@counter One server appeared to be working with a second..." Read more Steak N Shake Hamburger Review from Fishers, Indiana Steak N Shake "This is my hamburger bun. When I asked for a new bun not even for my order to be remade or any money taken off but just a new bun the..." Read more Steak N Shake Chocolate Milkshake Review Steak N Shake "Tonight, we just made a special trip out to get a couple shakes. We placed our order which was almost $8 for 2 shakes. Okay! No problem! We pull up..." Read more Steak N Shake - Chili Review Steak N Shake "Store 530 in Arlington Texas has the worst service ever...I only came back here hoping maybe it had somehow changed...wrong...arrived to place a to-go order at 6:34 pm...ten minutes later..." Read more Blue Bell Creameries - Mold in natural vanilla 1/2 gallon Blue Bell Creameries "we purchased two half gallon natural vanilla ice creams from Walmart on 7/21/17 and upon opening the one container we discovered there was mold on the container lid and in..." Read more Gm Parts Giant - Terrible communication; late shipping Gm Parts Giant "One week after I placed the order, I received a notification that a few parts would be backordered. Two weeks after this email and one week after the latest "eta"..." Read more Mary Kay - Creme to Powder Ripoff Mary Kay "I recently purchased the attached product (crme to powder foundation) from a Mary Kay representative that I work with. I was very surprised when I saw the miniscule amount of..." Read more Eharmony customer care 1.844.238.8666 eharmony customer care phone number Eharmony "Eharmony customer care 1.844.238.8666 eharmony customer care phone number eharmony customer service phone number eharmony customer service eharmony contact eharmony phone number eharmony customer service number www eharmony com customer..." Read more