filters
state:
Show
city:
Show
product:
Show
Show

Steak N Shake - Worked and mananger didnt clock me in

I got hired and when it was time to get paid i only got paid for two days of work and when i called the manager he wouldnt speak with me
#1264208
Reply to reviews
Show

Steak N Shake - Never coming back ever

This was the worst experience ever. We waited for fifteen minutes in the drive through, and we ended up just pulling out because of the lousy service. This place was so terrible that you had to wait a half hour for food never coming back ever again, this is the worst place ever
1.4
Details
Advertised vs Delivered
Customer service
Location
Nutrition Description
Quality of Food
#1263803
Reply to reviews
This is now the 4th time I show up to the same location for breakfast and they are closed. I’m quite annoyed as they don’t answer since I’m not confident enough to believe I will be able to eat. The establishment smelled like marijuana and some employees seem very...
Read more
2.5
#1263149
Reply to reviews
This is my third time going to this particular steak and shake and my order being incorrect, I love steak and shake but this store is terrible, when I go through the drive through she says “what you want” then I pay for extra ranch and got no ranch at all , the last...
Read more
3.3
#1263050
Reply to reviews

Featured

Steak N Shake - Disappointed
This is the second time that we have been to your establishment in the past month......not only is the service not up to standards but the quality of food has gone and the portions aren’t to spec. I am really hoping that you solve this issue so that if we decide to...
Read more
1.4
#1262973
Reply to reviews
Show

Steak N Shake - Terrible

Horrible customer service.I waited in the drive-through for 20 minutes for a number 15 which is a simple meal and I was also the only car in the drive-through. They need to work on their time management and customer service because the guy that gave me my food was also super rude.
Barboursville, West Virginia
#1262563
Reply to reviews
Show

Steak N Shake - Crap service

It’s crap that someone should have to wait 25 min in the drive in line with only one car ahead of them and one behind. That’s a total of 3 cars. So why should it take 25 min to get a damn number 14 served??? That’s just ridiculous and the works need to fix the time management they have.
#1262548
Reply to reviews
Show

Steak N Shake - Complaint

We were at the Stake and Shake on Monroe st in Toledo Ohio, the place was nasty and the service was the worse that we have ever experienced. We usually eat at Stake and Shakes restaurants all over the US. And this one by far is the worse!!! It needs some one from corporate to investigate it, it is giving Stake and Shake a bad name.
#1261782
Reply to reviews
My partner and I had been waiting in the Drive-Thru for 10 minutes, were told to wait for assistance, and then no one came back to help us. We had called out a few times in the extra 5 minutes we waited to get some assistance, but there was no response. I ended up...
Read more
3.0
#1261256
Reply to reviews

Contact Steak N Shake

Mailing Address:
STEAK 'N SHAKE, INC.
107 S. PENNSYLVANIA STREET, SUITE 400
INDIANAPOLIS, IN 46204
USA
Phone:
(877) 785-6745
More
Steak N Shake - Terrible Food
Went to Steak n Shake, South bend location on 5/20/18. Went thru the drive-thru window and ordered a steakburger plus bacon and a frisco melt. I knew the kid taking my order didn't care about getting my order right.Never repeated back my order etc. SO I checked it when...
Read more
1.8
I didn't like
  • Food and customer service
#1260441
Reply to reviews