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Steak N Shake - Very good.

The fellow I talked with was very receptive.
5.0
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Website
#1196121
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Steak N Shake - Terrible

Need assistance no one answered
#1195875
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Doesn't do any good to contact local gm,she doesn't hardly ever comes on the floor. Myself and four ther customers come in six days a week. They have cut dishwasher,prep cook and one line cook. Sometimes we like to order cookies,but the last 3 days there has not been...
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4.8
I liked
  • Waitress is wonderful
#1195598
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Steak N Shake - Customer service

At the GA location on Belair Frontage rd. Sat at the BAR WHERE EVERYONE COULD SEE ME and not a SINGLE WORD!!! after 15 mins I got up and walked out. Not the first time this has happened at this store.
1.0
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Customer service
Staff
#1195337
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Steak N Shake - Login information

Forgot information login info password
#1194726
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Went there today for lunch since it wasnt that busy. The server finally took my order after being seated 10 minutes later. After not receiving my order 30 minutes after that i complained to my server who stated the grill manager was called away to do inventory. I...
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#1194539
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Steak N Shake - Worst experience I have ever had at a Steak & Shake.

Upper management needs to either change management or close the store . Totally out of control. People as the leave store are telling people (as I did) horrible! So true
#1193834
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Hi my name is Weston and I am have a complaint about your store number 273 we ate lunch at the store at 10:58 today and the food was cold on the eggs fried hard our hamburgers were dry at fries were cold and also add tables were sticky I had ask waitress wipedown...
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1.0
#1193648
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We wnt to dinner at stor #338 in Vero Beach, FL yesterday. We waited for two hours for our food and when they brought it out is was wrong and cold.we hab a new waiter that was not properly trained. Then they presented us with a bill. Should have been compt. We have een...
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offconsumerpissed
offconsumerpissed

Yeah, I'm calling BS. No one intelligent enough to type (and you did type, regardless of how painful it was) would sit at a fast food restaurant for TWO HOURS waiting for thei...

1.7
#1193380
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Contact Steak N Shake

Mailing Address:
STEAK 'N SHAKE, INC.
107 S. PENNSYLVANIA STREET, SUITE 400
INDIANAPOLIS, IN 46204
USA
Phone:
(877) 785-6745
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Steak N Shake - Very poor are actually no service

Went to Steak n Shake in Florissant Missouri on North Lindbergh sat there for for 18 minutes after being seated by the manager nobody came to get my order it was for wait personnel they were messing with silverware and cleaning off tables and never acknowledge that I was there complain to the manager and he had nothing to say that Steak and Shake was almost empty
1.6
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1192620
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