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Steak N Shake - Very poor are actually no service

Went to Steak n Shake in Florissant Missouri on North Lindbergh sat there for for 18 minutes after being seated by the manager nobody came to get my order it was for wait personnel they were messing with silverware and cleaning off tables and never acknowledge that I was there complain to the manager and he had nothing to say that Steak and Shake was almost empty
1.6
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Website
#1192620
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Steak N Shake - Am supervisor at a food service place where is my food? 30mi

I work at sheetz and make milkshake and but when u take 30mins to get a water refill then you have issues needs better management. Check on your customers please and make sure people are actually getting in and out it's ridiculous
#1192185
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Steak N Shake - Nothing extra

2 for 3... why would everybody in the world want plain burgurs.. on the 2 for 3 you cant add lettuce tom etc, on anything even with a side cost? Wow that is what you call customer service?
#1190818
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Steak N Shake - I waited in the drive thru for 30 min patiently

The managers were very inconsiderate, rude, and shut the window in our face so we drove off because they provided horrible customer service. I feel like i was racially profiled and treated differently from others. 2/15/18 i contacted the store after this occured and asked why they were so rude and their names. They continued to be rude and told me there name were michelle and vicky
3.0
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Website
#1190687
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Steak N Shake - Fountain machine part in my drink

Steak N Shake - Fountain machine part in my drink
Got a drink, drank it all, opened lid at home to empty ice and the entire fountain drink dispenser was in my cup. Made 4 attempts to customer service within a month, each time their promising me it was escalated to district manager. I have yet to be contacted. Next step, my lawyer.
2.0
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Website
#1190450
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I went to the Steak n shake on Hurstbourne in Louisville Ky, there was one car ahead of me and I sat in the drive thru waiting for over 40 minutes. When I finally got home which is less than 5 minutes away i realized one of my meals was missing, and the fries were...
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3.2
#1189515
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Steak N Shake - Bad service

Cheese not melted.bud wasn’t heated on grill.fries were old and put back into the grease. This has happened more than once.i have finally had enough never eating there again.
1.0
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#1188679
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Steak N Shake - GREAT!

I go into the cookeville Tn location all the time and the manager Cynthia always goes out of her way to make my family and I feel at home . She is so friendly and on it ! She never stops and customers are always first ! We notice you Cynthia Addison ! Always know that you are the light some don’t get to see ! The whole crew is awesome !
5.0
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Website
#1188552
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Steak N Shake - I need my w2s sent to the right address

I jus need my w2s
#1188111
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Contact Steak N Shake

Mailing Address:
STEAK 'N SHAKE, INC.
107 S. PENNSYLVANIA STREET, SUITE 400
INDIANAPOLIS, IN 46204
USA
Phone:
(877) 785-6745
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I went to steak n shake in Florence KY on 2/7/2018 and the lady who was serving was also working drive thru and grill. Very kind and prompt lady mind you. She took our order then went and cooked our food and made our shakes all while who we assumed was the manager on...
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1.1
#1187894
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