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Steak & Shake (3000 Old Boynton Rd, Boynton Bch, FL 33436) 7/22/28 visit For 2 sandwiches & 2 fries.... asked to pull forward with no one behind us so they look good on their delivery time (they actually said that was why- not that I didn’t already know that). I...
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Anonymous
Anonymous

"will be reported to newspapers No one cares about you and your inability to get a burger. It's that simple. Is your life and the life of your boyfriend so unfulfilling and us...

Anonymous
Anon

Good grief, what are you babbling about?

2.4
I didn't like
  • Cold food
  • Long delay no communication why order was delayed
  • Staff or service
#1310784
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Steak N Shake - Horrible time
I have been sitting in the drive through of steak and shake since 7:55pm. I watched 9 customers pull off. There was only two employees in the entire building and the dinning area and drive thru were packed it is now 9:01 and I am still sitting in the drive thru but I...
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3.2
#1316201
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Hello my name is Alice. Off the bat I'd like to mention that in my thirty years, this is my first written complaint of a company. Just so you have an idea of how much I was effected. I am open male to female transgender, and as you can imagine I get quite a bit of...
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Anonymous
Anonymous

Isn’t this still America? I’m not seeing in your tale any discrimination just you think they are. By your own admission they have done nothing directly to discriminate against...

Anonymous
Dianna M

I hope the restaurant makes a formal apology but even more than that, I hope their HR works with employees. This event, as described, involves multiple levels of bullying, no...

1.7
I liked
  • Quality of the food
#1182632
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Steak N Shake - DIRTY!

Steak N Shake - DIRTY!
Steak N Shake - DIRTY!
Steak N Shake - DIRTY!
Steak N Shake - DIRTY!
Steak N Shake - DIRTY!
When i walked i the host handed my daughter 2 menus lead her to a dirty table and did not utter one word or gesture. Sitting her and 15 minutes in and there is filth everywhere! The hostes clothes were even filthy and his pants were pulled down to dag and his underwear hanging out. Very disappointing. Not sure we'll be back
2.5
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1292075
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This is the worst experience I have ever had in my entire life. I live in Tallahassee FL and normally I have great experiences, but I went to visit one in Charlotte, NC on South Blvd and I am DISGUSTED. Every table was full of garbage and old food and it took us 20...
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3.4
#1317670
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Steak N Shake - Wrong order
Steak N Shake - Wrong order
Steak N Shake - Wrong order
I ordered 2 garlic double steak burgers with lettuce, tomato and onion. I called to inform my order was incorrect and was immediately told that is not true by the manager on duty because he made them personally. When i stated they were incorrect he blatantly called me...
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Forsyth, Illinois
#1280449
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Steak N Shake - Rude Service, Loud Staff Horseplay, Filthy (unsanitary) Facility, Not ADA Friendly
Around 8:00 Saturday night (Jul 21)after waiting several minutes to be seated, we were surprised to not getting any kind of "welcome." A surly waitress finally came to the front, grabbed a couple of menus and said "just two?" turned her back and walked away. The whole...
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2.9
I liked
  • Food was great
I didn't like
  • Manager and several cooks did not have hats 2 times now
  • Almost everything about my visit tonight
  • Unsanitary conditions
#1314676
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I and my wife are 73 and have ate in Steak and shake all our lives. The store in Pekin,Ill is where we ate tonight. They just took the maniger and move her to E.Peoria. Big mistake. We went in for supper tonight, our waitress was great sorry I did not get her name. The...
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#1318910
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Steak N Shake - Nothing Good!
Steak N Shake - Nothing Good!
This was the raw meat I wanted to show from my claim#1313747. Very rude manager that did not realize she had the mic on when we pulled up to the speaker box and was yelling at other employees. After a few minutes of listening to her yell at the other employees she...
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Anonymous
William

I think it might be Providence exhorting you to eat a healthier diet ; I don't understand why anyone would count as the evening meal frozen potatoes, frozen meat, condiments f...

#1220114
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Contact Steak N Shake

Mailing Address:
STEAK 'N SHAKE, INC.
107 S. PENNSYLVANIA STREET, SUITE 400
INDIANAPOLIS, IN 46204
USA
Phone:
(877) 785-6745
More
My husband and I went to the Steak N Shake on Saturday 08/11/18 around 5:30. We walked in and were greeted nicely and seated. We waited 10 minutes for a waitress to take our order, Yes I know the shakes take a while to make and we usually get them with our meal. We...
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3.1
I didn't like
  • See my complaint
#1327439
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