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Hello my name is Alice. Off the bat I'd like to mention that in my thirty years, this is my first written complaint of a company. Just so you have an idea of how much I was effected. I am open male to female transgender, and as you can imagine I get quite a bit of...
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Anonymous
Anonymous

Isn’t this still America? I’m not seeing in your tale any discrimination just you think they are. By your own admission they have done nothing directly to discriminate against...

Anonymous
Dianna M

I hope the restaurant makes a formal apology but even more than that, I hope their HR works with employees. This event, as described, involves multiple levels of bullying, no...

1.8
I liked
  • Quality of the food
#1182632
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Steak N Shake - Nothing Good!
Steak N Shake - Nothing Good!
This was the raw meat I wanted to show from my claim#1313747. Very rude manager that did not realize she had the mic on when we pulled up to the speaker box and was yelling at other employees. After a few minutes of listening to her yell at the other employees she...
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Anonymous
William

I think it might be Providence exhorting you to eat a healthier diet ; I don't understand why anyone would count as the evening meal frozen potatoes, frozen meat, condiments f...

#1220114
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Steak N Shake - Metal in my shake
Steak N Shake - Metal in my shake
My husband went to Steak 'n Shake tonight. When he came home, we were eating and he found small metal pieces in his drink. When I went back to the restaurant with the remainder of his shake and all of my shake, I had to wait 10 minutes for the manager, JaQuan. When he...
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1.4
#1187815
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Steak N Shake - Embarrassing for your restraunt!
My daughter and I walked into the Pgh Mills location to grab some food after shopping. Upon walking in a teenage girl with dark hair worn in braids actually REFUSED to serve us and walked away and THEN proceeded to talk loud enough about my daughter that we could hear...
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Anonymous
Anonymous

Sounds like the ratchet little girl was jealous of your daughter. Too bad you didn't record her.

3.3
Tarentum, Pennsylvania
#1226564
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It will when the person is fired. I will not eat in your restaurants ever until your company steps up and learned how to hire people with disabilities. My cousin does not deserve to be discriminated against because it she cannot read no person has the right to tell her...
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Anonymous
Durpa

Sorry but no reading means no job. It’s a BASIC SKILL. How about YOU teach her to read. May I suggest “Where the Wild Things Are” it was my first book. You know actually help ...

1.0
#1256083
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Went to steak and shake on prospect Avenue and I ordered a single steak Burger meal through the drive-through when I pulled up I heard laughing over the intercom so I decided to say can I have a single Steak Burger meal for 399 no 1 heard me so she acts will what I...
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FunnyCoral
FunnyCoral

On top of that I was on my lunch and never got to eat the meal my time wasted and was treated rudely by employees and manager

1.0
#1243880
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Waited for am happy hour to visit restaurant. Ordered a shake, fries and barbecue burger. Unhappy with six dollar something total. "We don't have am happy hour. Haven't had your fries in decades. Now I know why; they're tasteless. Didn't even finish half. Your barbecue...
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2.4
#1259121
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First of all this was the third time my order had been messed up!! I’m not one to complain EVER!!! But today once again messed up order so i called the manager so rude argued with me about my order. Even though I told her I had my receipt she messed up my burger left...
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2.7
#1258222
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Upon arrival to this store there was a line of people to the door. The folks in front of us went to another place. Observed that many tables were not cleared and no waitress was concerned about clearing them. Finally reached the front of the line and asked for a table...
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Anonymous
Anonymous

Just from your story I can tell that the busser went on lunch break. That the waitress was having to cover taking orders and paying customers and everything else.

3.2
#1218765
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Contact Steak N Shake

Mailing Address:
STEAK 'N SHAKE, INC.
107 S. PENNSYLVANIA STREET, SUITE 400
INDIANAPOLIS, IN 46204
USA
Phone:
(877) 785-6745
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My GM fires me due to them messing up my check an just because I spoke up an said something about it I was fired now my girlfriend works there an he hasn’t threatened to fire her over 5 times in the past week but when the white people do the lame things she does he...
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Anonymous
Anonymous

There are white people working at the Steak n Shake where you use to work? Wow, I've never seen a white person working at one.

Anonymous
William

Why do you *** have to talk about sex during the work day ? I'd fire you too. If I heard of my manager acting that way, he'd be gone also if the allegations are true.

1.0
I didn't like
  • General manager
#1241770
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