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Steak N Shake - Horrible time
I have been sitting in the drive through of steak and shake since 7:55pm. I watched 9 customers pull off. There was only two employees in the entire building and the dinning area and drive thru were packed it is now 9:01 and I am still sitting in the drive thru but I...
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3.2
#1316201
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Steak & Shake (3000 Old Boynton Rd, Boynton Bch, FL 33436) 7/22/28 visit For 2 sandwiches & 2 fries.... asked to pull forward with no one behind us so they look good on their delivery time (they actually said that was why- not that I didn’t already know that). I...
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Anonymous
Anonymous

"will be reported to newspapers No one cares about you and your inability to get a burger. It's that simple. Is your life and the life of your boyfriend so unfulfilling and us...

Anonymous
Anon

Good grief, what are you babbling about?

2.4
I didn't like
  • Long delay no communication why order was delayed
  • Cold food
  • Staff or service
#1310784
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Hello my name is Alice. Off the bat I'd like to mention that in my thirty years, this is my first written complaint of a company. Just so you have an idea of how much I was effected. I am open male to female transgender, and as you can imagine I get quite a bit of...
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Anonymous
Anonymous

Isn’t this still America? I’m not seeing in your tale any discrimination just you think they are. By your own admission they have done nothing directly to discriminate against...

Anonymous
Dianna M

I hope the restaurant makes a formal apology but even more than that, I hope their HR works with employees. This event, as described, involves multiple levels of bullying, no...

1.7
I liked
  • Quality of the food
#1182632
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Steak N Shake - DIRTY!

Steak N Shake - DIRTY!
Steak N Shake - DIRTY!
Steak N Shake - DIRTY!
Steak N Shake - DIRTY!
Steak N Shake - DIRTY!
When i walked i the host handed my daughter 2 menus lead her to a dirty table and did not utter one word or gesture. Sitting her and 15 minutes in and there is filth everywhere! The hostes clothes were even filthy and his pants were pulled down to dag and his underwear hanging out. Very disappointing. Not sure we'll be back
2.5
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Customer service
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Diversity of Products or Services
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Website
#1292075
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Steak N Shake - Hand Hygine!!!
Good day to you, On Sunday afternoon I went to the Hampton Virginia Steak and Shake and was met with the poor hand hygiene. The lady who took my credit card and swiped it also made my sandwich!!! same nasty gloves! Never did she change. In looking in I could see fly's...
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#1364070
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You know what, I don’t know why I continue to try and give my local steak n’ shake a chance, THEY SUCK. And tonight TAKES THE CAKE. My friend and I placed 2 separate online orders tonight via the app. Our orders were due ready at the same time, 7:35pm. We arrived at an...
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1.0
#1367818
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Steak N Shake - Breakfast horror

Steak N Shake - Breakfast horror
Steak N Shake - Breakfast horror
Steak N Shake - Breakfast horror
Took granddaughter to breakfast and the food was sickening. Ask for manager.she never showed. Went ahead and paid 24.00 bill for breakfast and posted on face book. Called manager at steak and shake and she hung up on me.
1.4
Details
Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
#1357193
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My sister has had birthday parties at steak and shake on hwy 173 in machesney park illinois many times. We bring cake in to celebrate after dinner and noone has ever said anything before about it being an issue. However i decided to bring my family there to celebrate...
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1.9
#1376867
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My $75 balance was hacked by Level UP on 8/18/18 and I get NO response from S & S corporate customer service. Their employees doing this? I have emailed them 3 times, no answer. Since this stupid website requires 100 words I will just keep typing until I reach that...
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4.4
#1347623
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This is the worst experience I have ever had in my entire life. I live in Tallahassee FL and normally I have great experiences, but I went to visit one in Charlotte, NC on South Blvd and I am DISGUSTED. Every table was full of garbage and old food and it took us 20...
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3.4
#1317670
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