filters
state:
Show
city:
Show
product:
Show
Bobby Caldwell frequently ridicules this Asian server by making fun of her ethnic features such as large head size. He has made other derogatory comments about her and has laughed at her shortcomings in front of customers. He is ridiculing and most of all, bullying a...
Read more
1.8
I didn't like
  • Racist
  • Harassment
  • Very unorganized
#1122140
Reply to reviews
We walked in and sat down to order we ordered coffee and the waitress explained to us they had no coffee filters so we went on to order. My husband had ordered some eggs with cheddar cheese and mushrooms but instead of cheddar he ordered swiss cheese but they did not...
Read more
2.9
#1121086
Reply to reviews
Jackson mi location is the worst it’s filthy service is horrible the management is rude Ricky was his name yells at employees and at customers. Worst management I have ever seen with that type of management how can you possibly have descent staff. The service is...
Read more
1.0
#1120791
Reply to reviews

Steak N Shake - Not good

Steak N Shake
#1118783
2.5
Details
Well purchased a single steakburger and fries. The Fries were Cold and hard to eat. The steakburger was cold to and not tasty. Hve been thre in the,Past abd was okay. Do feel that am entitled to another steak burger and fries should be given to me at no charge next visit. Order #567400, tk you rick the customer.phone is 708-964-7398.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website

Steak N Shake - Horrible service

Steak N Shake
#1118755
1.8
Details
It was 6 of us, 3 adult 3 kids... we ordered our food n waited an hour before receiving anything... the worst part was they never cooked my husband food and it was his first time there with us. He was so pissed, he refused anything they offered to cook for him n we took him somewhere else
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Nutrition Description
Product or Service Quality
Quality of Food
Staff
Value for money

Steak N Shake - Benton harbor store

Steak N Shake
#1118607
1.0
Details
Total *** service. Got my coke 1/2 hour ago. No food yet and no sight of watress. Ready to walk out!
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website

Steak N Shake - Did not have order

Steak N Shake
#1118223
I waited for 20 minutes in drive through to be told at the window that they did not have bags. Therefore, I could not buy a bag of ice. This is not the first time this issue has happened at the Liberty Drive location in Bloomington, Indiana. I had to go somewhere else to buy ice.
Comment
Show
We ordered our food. There was only 1waitress. Waited a while to order. Ordered the new steak burger. Ordered onion rings with it. I ordered the double cheese burger with onion rings. Plus shakes. Took a while for the shakes. When the food came. The new steak burger...
Read more
#1120707
Reply to reviews
I have watched as Steak & Shakes all over the country have deteriorated. The filth of the restaurants is deplorable! They never seem to have enough employees working to properly take care of the customers and unless an employee has no initiative or ambition they are...
Read more
Anonymous
Anonymous

Advice : cease and desist patronage

#1119765
Reply to reviews
Pilot Wildwood Florida Steak and Shake my food was cold twice in the drive-in I'm a baby boomer and I know for a fact that the service and product has went downhill I've been to several most of your baby boomers will agree Steak and Shake better shape up I'm not going...
Read more
#1119363
Reply to reviews
Steak N Shake - Nasty, dirty, *** service. That was the good part
Steak N Shake - Nasty, dirty, *** service. That was the good part
Steak N Shake - Nasty, dirty, *** service. That was the good part
No one seated us because the employees were standing on the corner gossiping we sat at our booth for a long time before someone came up then I asked her how long it would be for shakes and she said I don't have a shake maker so you get them when you get them also...
Read more
2.0
#1118558
Reply to reviews
It is so sad to me this Steak and Shake has gone down like it has I wish the company would care and save this business is like a human being getting on drugs I'm wondering how to store got on drugs because right now they have lost a family that used to eat there on the...
Read more
Anonymous
Anonymous

"is like a human being getting on drugs"who's on drugs?this is one if the worst reviews ive read & longest run-on sentences alsobelow are examples of what educated people call...

1.5
#1118243
Reply to reviews
WE were shocked when we entered one of our favorite eating places. While visiting your store off 45 in Bloomington IN, we were first aware there may be a problem when we stood to be seated several minutes when there were MANY open booths and tables. As we waited, we...
Read more
Anonymous
Anonymous

how do you "POWER WASH!!!!!!" a wait staff???

#1118110
Reply to reviews
John the manager refused to take my birthday coupon and messed up my order completely. He creeps me out and I feel uncomfortable even thinking about his disgusting mustache. I could smell the whiskey on his breath from my car and he acted like it belonged there. I...
Read more
2.1
#1117975
Reply to reviews