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Went to stake n shake in clearmont. On high way west colonial/ 50. Manager was nice. Dont get me wrong. Yet she handed out wrong information and didn't not resolve any major issues going on in her restuarant. Restaurant was serving cold and or raw food all around me...
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2.2
#1390193
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I intended to stop for a snack and ordered a double cheeseburger and fries to go. The total was $ 3.20, I gave the young lady $ 10.25 hoping to avoid a pocket full of change. Unfortunately this obviously confused the *** out of the cashier who proceeded to give me...
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TypicalGoldenLionTamarin
TypicalGoldenLionTamarin

I totally agree with this comment! Those who can't even count change should not be on a register dealing with money!!!

#1390162
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we went to steak shake on Munday Mill road Gainesville Ga ON OCT 27 2018 to get something to eat. The waitress come took our order, which was a single with no cheese or pickle ,and an order of turkey club sandwich with bake beans. She brought drinks and she said we...
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TypicalGoldenLionTamarin
TypicalGoldenLionTamarin

It's sad that we have to deal with these issues. Not at one Steak and Shake but with all the ones I go to! The food is good, when it is not cold from waiting so long! I have a...

2.0
I liked
  • Food
  • Hamburgers
I didn't like
  • Long wait
  • Waiting so long for service
#1389911
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I came into steak n shake today and planned on eating a meal and coffee I had poor service I asked for a bowl of sugar because I drink a ton of sugar in my coffee and drink coffee quick I asked for garlic double steak burger with a parmesan fry I also wanted fried...
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#1389744
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Steak n Shake Suks!!!

Worlds thinnest hamburger! TAKES 20 buks 2 get full. Looks like they use a steam roller on pattis!
1.0
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#1389020
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Steak N Shake - Terrible Customer Service

Went there for lunch and waited over 7 minutes no service. It was not even busy. The steak ‘n shake in gladstone missouri next to home depot. The service people sat at tables and talked.
Gladstone, Missouri
#1388789
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Steak N Shake - Bad service and food on 10/23/2019

Place an order while I went in. The staff (6) were all standing by the counter not working. I ordered chili steak fries. The chiii was too thick. We have been living in the area since 1962.
#1388042
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I drove up to drive thru and was asked to wait - I waited 5 minutes as I looked to see what time the call on my cell started - drove off- returned as I really wanted a shake - I was asked to wait again but told them I wouldn't wait because I waited over 5 minutes the...
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TypicalGoldenLionTamarin
TypicalGoldenLionTamarin

I get what you are saying! We waited over an hour and there were 9 people in the back and only 2 on the floor. Terrible management!!!!!!!

#1388010
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The food was amazing and the service was great but one complaint I have is the fact that the music is too loud. I don’t want to have to stop eating at steak ‘n Shake but I will if I have to I do not enjoy listening to their music and I do not enjoy listening to it that...
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5.0
#1387053
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Steak N Shake - Incorrect orders

Missing food and messed up sandwich, when I went to call them they didn’t answer twice. The lady I called to resolve this couldn’t seem like she gave a care.
1.9
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Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
#1386991
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