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This Elyria location should be shut down apparently there must be an *** running this location each and every time we pulled through the drive-thru there could be two cars in front of us or 3 it doesn't matter you're waiting 20 to 25 minutes to get a milkshake? Every time I ask what is going on why does it take so long to make a milkshake question mark oh a good as an apology with the whipped cream on the top completely gone due to exhaustion half melted and only three quarters of the way full.

I hate coming to this location but it's the only one near me.

Save your money and go to any other place that has a similar milkshake. Not to mention the interior dirt on tables floor seats poor customer service everybody's draggin *** I need to speak with senior Administration.

Product or Service Mentioned: Steak N Shake Drive-through.

Reason of review: Order processing issue.

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Palm Coast, Florida, United States #1345794

Drive through wait time here is out of control over 1/2 hours


"Why does it take so long to make a milkshake?"

You answered your own question, no? There were cars in front of you which was reason for the wait.

Did you mean it took 20-30 minutes after reaching the window to get your shake? For that I could understand, but I never question a wait time on my own food until I reach the window.

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