Steak N Shake - Second day in a row waiting 20-plus minutes in drive-thru with two cars in front of me.
This Elyria location should be shut down apparently there must be an *** running this location each and every time we pulled through the drive-thru there could be two cars in front of us or 3 it doesn't matter you're waiting 20 to 25 minutes to get a milkshake? Every time I ask what is going on why does it take so long to make a milkshake question mark oh a good as an apology with the whipped cream on the top completely gone due to exhaustion half melted and only three quarters of the way full.
I hate coming to this location but it's the only one near me.
Save your money and go to any other place that has a similar milkshake. Not to mention the interior dirt on tables floor seats poor customer service everybody's draggin *** I need to speak with senior Administration.
Product or Service Mentioned: Steak N Shake Drive-through.
Reason of review: Order processing issue.