Steak N Shake - Service
New Reviewer
2 comments
I have waited 45 minutes in the drive-thru and my order was wrong.
Reason of review: Order processing issue.
Location: Muncie, Indiana
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Im with you just waited 40 min in drive through thrned my car off went inside, and asked for the manager after waiting 5 min for someone to acknowledg me .i heard my order called to the cook. I asked the manager if he would give me a free shake for having to wait so long.
After looking at me like I had asked to sleep with his wife, he told me the price and asked for my credit card. #WTF happened to customer service.
It has gone the way of the pay-phone. You can still find them a few places, but for the most part they are no longer with us.