State: Illinois City: Chicago Clear all filters (50 of 1913 reviews match)
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I stopped at the S&S at 96th St. and Keystone Ave. In Indianapolis Indiana...for breakfast. I got sat down pretty quick. But then it took 15 minutes for the server to come over and take order. I placed my order finally and told the server I wanted eggs Over Easy.. I...
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Anonymous
Anonymous

Omg that is so gross ... Michelle from Lexington KY

2.5
#933684
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Steak N Shake at 2209 Oakton St in Evanston, IL. I have actually had good experiences at Steak N Shake up until today. I tried this new location and it seems like everything was just wrong, from the food to the service to everything. I waited too long for my food,...
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Anonymous
Anonymous

Ew what did you find in your burger. Man after reading all these comments of Steak n Shane I will never eat there again

Anonymous
Anonymous

Troll! This nutter experiences racism everywhere she goes.

3.2
I didn't like
  • Racism
#920034
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Steak N Shake Kids Combo Meal Review from Chicago, Illinois
I drove over 8 miles just because my kids wanted Steak & Shake. We arrived around 9:30 PM so there were hardly any people in the restaurant and those that were were finishing up. So there should have been NO problems or issues with our order, which I made to go. I...
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Anonymous
Anonymous

Good rule of thumb: ALWAYS check your order before you drive away.

Anonymous
Anonymous

You called 16 times?!! Whoa that is cray cray

Steak N Shake Customer Care Review

Steak N Shake
#939116
1.2
Me and my husband came in to have dinner it was the worst service we have ever had the waiter was smacking on gum our milk shakes came out 35 mins after our meal came and they were like water we spent 17 dollars on this meal i think something needs done we will not come back.
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Steak N Shake Sanitary Conditions Review

Steak N Shake
#938759
1.0
Recently contracted Salmonella poisoning from the steak n shake in peoria,illinois by Grand Prairie....was recently contacted by maureen pegs ....she told me i was a liar and an *** and that there was no way i could prove it...one of tge rudest people ever...i will NEVER eat at any STEAK n shake location ever again
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Steak N Shake Customer Care Review

Steak N Shake
#916554
Went to steak and shake on Sagamore Pkwy in Lafayette, in tonight for a milkshake. The woman on the speaker announced that would be a 25 minute wait. Forget it! Steak and SHAKE, what?
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Short Review for August 28, 2016, Other

Steak N Shake
#908806
4.5
What!? Breakfast not going to start till 6 am! I go in at 4 am for breakfast. Best breakfast in town. Have to be at work at 530 am. That really SUCKS!!
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Upon arriving, we stood behind a couple to wait our turn in line. A group of young people came in behind us (all staring at their phones). They approached the couple in front of us to capture a Pokémon on the female's shoulder. Shortly thereafter, a staff member led...
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3.0
#884214
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Just had the worst and most disrespectful exsperiance at the Warsaw steak and shake. The manager actually had the never to try and embarrass and disrespect my family as we voiced our concern about lack of service and the fact that the manager was actually eating while...
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2.5
#884066
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I wish to remain anonymous. I am a current employee at the mt prospect il, 24 hour Sns... I hear there is consideration for a male, Adam baniak, for manager. This guy as a server doesn't know what his side work is, and never does anything.... Not even roll silverware....
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1.1
#883843
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I went through the drive through expecting a long wait as always, even though there were a max of 2-3 cars in the line. It always takes at least 15 minutes to get through the line. The woman working the window had a very distasteful, nasty attitude towards her...
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1.0
#883822
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Waited 5 minutes at the drive thru before anyone even took the order, waited another 4 minutes to get to the window. Only ordered 2 small shakes and a single burger. Once at the window they still didn't have it ready and asked us to pull forward and wait some more. ...
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1.9
I liked
  • Malt was good
I didn't like
  • Customer service and delivery time
#879990
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I just stood at steak and shake on cassopolis elkhart indiana for ten minutes as the cook looked at me several times. A waitress that was in the back looked at me several times both withoyt a word. 2 employees were sitting in the dining area eating. I finally just...
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1.7
#867201
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We waited for our food, for well over 45 minutes. All the servers gathered in a group back by the soda, coffee machines, ignored customers. We did not get out proper order, our waitress "forgot ". Never again!
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Anonymous
Anonymous

I forgot to mention that this was in Orland Park, IL. One last thing, I had drank my diet cherry coke, and, the gal asked me if I would like a refill, I waited and waited, an...

2.0
#808481
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