State: Ohio City: Columbus Clear all filters (10 of 1913 reviews match)
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Stopped at Steak and Shake on Hamilton road Columbus, Ohio. Restaurant not busy at 11:30 on Mon, June 27, only 3 tables taken. Customer returned complaining milkshake made wrong 3 times, and made wrong again while standing there, plus cup smelled like perfume. Our...
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Steak N Shake Customer Care Review from Columbus, Ohio
Steak N Shake Customer Care Review from Columbus, Ohio
Steak n shake in Streetsboro, Ohio. Dirty. Passed 6 tables full of left over food with none of the 4 people repeatedly walking by making any effort to clean them. The people that ate the food were long gone by the time we came in as we sat in the parking lot for 10...
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3.1
#863675
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My family and I visit this restaurant on a regular weekly basis. My husband, son, grand daughter and I went to Steak and Shake on Tuesday March 29, 2016. After we were seated, my son went back out to the car to charge his phone. He was only gone for 2 or 3 minutes,...
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Anonymous
Anonymous

You have no right to demand that the manager remove a patron from his restaurant. If you do not feel comfortable there for whatever reason, then you have every right to leave.

Anonymous
Anonymous

You should have just whipped out a cell phone and called the police, saying you were in fear of your safety. That way, the degenerate could have just argued with the police in...

I liked
  • Ease of access
I didn't like
  • Uncaring treatment by the manager
#820623
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Steak N Shake Customer Care Review

Steak N Shake
#946466
This place always have a really bad servers everything is very slow, food is good service sucks
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Steak N Shake Sanitary Conditions Review

Steak N Shake
#804121
Sitting at steak and shake on Evans way in Hilliard Ohio. This restaurant is very dirty inside and out!
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Other Product Review

Steak N Shake
#691471
Terrible service on the late night been sitting in line now for 20 minutes hope my orders right Steak 'n Shake Hamilton rd Columbus oh 3rd shift
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We went to steak and shake Sunday. The manager took our order and my husband meal was wrong and so was mine but it took her forever to come back. When she did and we told her what was wrong she sad she has a baby at home and got no sleep last night. I did not pay...
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I liked
  • Service
I didn't like
  • Manger was the waitress
  • Manager
  • She provided very
#731437
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I just got back from a 25 minute trip through the drive through. The coffee which was suppose to be a large was half full. The ultimate banana shake was made with the banana flavoring, not real banana, and with the whip cream only came up 3/4 of the way in the cup,...
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1.0
I didn't like
  • Quality of food
  • Food
#698472
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My girlfriend has been a server with steak n shake for two years now anD every wrek she writes down her schedual and marks the days she works on the calender and every week *** gets a text on one of her days off from a cow worker asking it shes coming in be someone...
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#648756
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I waited for about an hour in the drive thru, which would have been fine if I was at the window wiating. But no, someone in front of me took a bit. But i did not mind that at all. When i got to the window, there was no "sorry for your wait" or even a "hello" just a...
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Anonymous
anonymous

It sounds like you have some growing up to do. You were there to do business, not socialize. The employees aren't being paid to socialize. If you want to socialize get toge...

3.3
#574981
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