It took 30 min to get my food.
And a man sleeping in a booth.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss order processing issue of 686. Steak N Shake needs to read this review and look into the issue (if any) according to poster's claims.
Other people also mentioned 686 in their reviews. You may find this information helpful for further shopping at Steak N Shake.