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Customer service
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Discounts and Special Offers
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Price Affordability
Product or Service Quality
Quality of Food
Value for money

We will not return to the Decatir Alabama Steak 'n Shake! Took an hour to get food.

People who came in after us were served first. We asked for napkins and did not receive them. When our food arrived out burgers were not an entire burger, but pieces if a burger. We hardly got any fries.

The waitress said she would be right back with refills, but she never came back. She spent her time talking. After we finished we couldn't even get a receipt. The checker said she would find the waitress.

It took us 15 minutes to pay! When u looked in the area cooking it was not clean. Their raiting was pushed over to the side si you could not see it until you paid. They had an 84.

If I had saw the 84 I would have ate somewhere else! I think the 84 was still to high of a raiting for this Steak 'n Shake.

We don't plan to return! We will encourage others to eat at other restaurants!

Product or Service Mentioned: Steak N Shake Burger.

Reason of review: Not as described.

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