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Compliment worker | Steak N Shake

1.3
Details
Compliment worker - Steak N Shake
The cashier made me feel like discrimination , I want to cancel my orders but she said I have to call the Head cooperated ! I want my refund! Thank you!
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Review
#1757642 Review #1757642 is a subjective opinion of poster.
Service
Steak N Shake Cashier
Reason of review
Poor customer service
Loss
$11
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Don't let Darius Wright wait on you ! | Steak N Shake

1.0
Details
Don't let Darius Wright wait on you ! - Steak N Shake
He used my gift card for an employee meal and mine . I only got half my order . He works at Lakeside Circle location .
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Review
#1755689 Review #1755689 is a subjective opinion of poster.
Service
Steak N Shake Cashier
Cons
  • Bad service
  • Rude staff
Reason of review
Bad Food . Bad Charge
Loss
$589
Preferred solution
Full refund
Tags
  • Worthless employees
  • Uncaring Workers
League City, TX Go to drive through and no one helped us so we went inside. Middle aged blonde women is sweeping the floor beside us. No one talks to us. Finally the woman leans her broom against the wall and asks what we want. Told her 3 milkshakes. She says okay but...
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Review
#1506798 Review #1506798 is a subjective opinion of poster.
Service
Steak N Shake Cashier
Reason of review
Poor customer service

Pissed | Steak N Shake in Escanaba, Michigan

Nats in three of our 6 drinks. Could see the bug stuck on the side of glass. While checking out the cashier sierra was very rude. She yelles at us so loud the restaurant went quite. She told the other cashier to get us out of here because she wanted us gone. All i wS doing is telling her we are all together and the other cashier was separating our bill. She started saying stuff right away. I dont feel we did anything to wornt this reaction from her.
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Review
#1393958 Review #1393958 is a subjective opinion of poster.
Service
Steak N Shake Cashier
Reason of review
Poor customer service
I intended to stop for a snack and ordered a double cheeseburger and fries to go. The total was $ 3.20, I gave the young lady $ 10.25 hoping to avoid a pocket full of change. Unfortunately this obviously confused the *** out of the cashier who proceeded to give me...
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1 comment
Diane R
#1589054

I totally agree with this comment! Those who can't even count change should not be on a register dealing with money!!!

Review
#1390162 Review #1390162 is a subjective opinion of poster.
Service
Steak N Shake Cashier
Reason of review
Poor customer service
Loss
$3
Preferred solution
Let the company propose a solution
3.0
Details
Literally sitting there waiting to order, one cashier came up who was very friendly and very patient, She walked away because I stated I needed time to look over the menu. She continue serving others who were seated in the dining area. Then another Cashier came up by...
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Review
#1248263 Review #1248263 is a subjective opinion of poster.
Service
Steak N Shake Cashier
Reason of review
Poor customer service

Need to speak with some one in hr | Steak N Shake in East Peoria, Illinois

My daughter was at steak n shake this morning about 5am and the man that was taking orders and he was a cashier ok when my daughter walked in there she ordered a Frisco melt and just said she hope nothing is wrong with her food cause the cook was already upset so he proceeded then told her to shut up and was saying foul words to her my family will never come back to eat there
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Review
#1238617 Review #1238617 is a subjective opinion of poster.
Service
Steak N Shake Cashier
Reason of review
Poor customer service

Terrific until the end | Steak N Shake in Ormond Beach, Florida

3.2
Details
The customer service was great when we came in and I am visiting I am from Pennsylvania and my waitress was kathie from the Ormand beach location and she was older and was fantastic and I hope she gets complimented for this. But when I went to the cashier I had to wait 10 minutes for some service and there was another woman waiting to cash out . I had great food but at the end was horrible and I had a take out and didn’t even put in a large bag.
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Review
#1212077 Review #1212077 is a subjective opinion of poster.
Service
Steak N Shake Cashier
Reason of review
Poor customer service
1.3
Details
i was away for 15 years and returned to the area in 2012 and now ate the regency mall restaurant in jacksonville florida........what the ......? the meals were good but the employees are the worst example of bad attitudes i have ever witnessed in my 62 years and over...
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3 comments
Anonymous
#1416323

You do realize this isn't the Steak n Shake website?

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Review
#1165872 Review #1165872 is a subjective opinion of poster.
Service
Steak N Shake Cashier
Pros
  • Food
Cons
  • Employees
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
Tags
  • Lazy workers

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Lack of service and concern | Steak N Shake in Apopka, Florida

1.0
Details
This particular restaurant needs HELP. Recently complained to the corporate office about lack of service and management. The store manager called, apologized and sent me $25.00 in gift cards. We have been back three or four times. Tonight was the last time. The people in front of us were seated and then we were. Several other people came in after us and were seated. The people in line in front of us sat next to us and were waited on immediately. People after us were waited on. I had to flag a server down and ask when we would be helped, so he came and took our order. We sat and sat and sat, the people who came in just before us had eaten and were paying their bill. The people who came in after us were finishing their meals and getting ready to leave. We had NO REFILLS and NO FOOD. We got up went to the cashier which happened to be the manager. I told her what had happened and that we were leaving. She never said I am sorry. Will never go back to this location.
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Review
#1138774 Review #1138774 is a subjective opinion of poster.
Service
Steak N Shake Cashier
Cons
  • Attitude ofthe manager and lack of service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution