My girlfriend and i just got home from the semoran location in orlando florida where we ordered two chocolate milkshakes. Both of which tasted noticably of chemicals. The taste was so strong and bad that meither of us took more than half of one sip. I was genuinely comcerned about what we had ingested so i called the location to ask what might be wrong with our shakes only to recieve no answer. Im not a complainer. As a matter of fact this is...
Went in on 08/4/16 - Took forever to get seated and there were only 4 or 5 tables in use; took 10 - 15 minutes to have a waitress come over and take our order; food was cold; it was difficult to get the waitress to give us a refill; left dirty plates on table; ordered chocolate shakes to drink there but were given to go cups which had black pieces in the shake itself, waitress later said it could have been brownies; also ordered a kids shake...
AWFUL! We stopped at Steak 'n Shake in New Castle IN today at 2:30 to get a milkshake. Thank goodness they were 1/2 price because the 2 we got weren't even worth that. First off, after offering, the order taker person told us the amount was $3.23...which was incorrect. $2.99+2.99 (less 1/2 price) +7% tax is $3.20! Then...when we picked them up, they weren't full, (topped with lots off whip cream to cover up the lesser amount), they were barely...
I ordered a milk shake finally once the sorry help got up off the stool from sitting down playing on her phone. Then I asked for no cherry on my milkshake and I got a cherry on it and I'm allergic to them so I had to throw my whole milkshake away. And the women that was at the cashier can't even count she shorted me 4 cent. Very disappointed doubt you will see my going back there!
Order two chocolate shakes and an unsweet tea. We pulled up to the window and the worker said, "I have no idea what you ordered." We told her again. She handed us a sweet tea. We mentioned that it was sweet. She replied, "It's still sweet?" She made a new tea that was sweeter than the first. At that point we just left and threw it away along with the chocolate shakes. They were so strong with the chocolate flavoring. We will not return to the...
Oh my god...I can't believe what just happened to me at Steak n Shake!!! I just came from the drive thru at the Rockville rd. Indianapolis location,I used a couple of coupons and things got a lil complicated. I had to repeat my order several times which I did very patiently and politely. Only an *** would cop an attitude with someone preparing your food behind closed doors. I was rewarded with an entire rotten banana wrapped in what looked to be...
I went to the Elyria Steak N Shake and ordered a chocolate shake. I waited for 15 minutes to recieve the shake and by the time i got it, it was completely melted. A manger even came over and asked how my meal was and i said i didnt recieve it yet. She was quick to go find it and said it was ready. I was extremely disappointed with the staff that was working that day. It should take 3 minutes at most to make a milkshake not 15!! Absolutely...
I have been a lotal customer for over 10 years. Lately this company has very much changed. I've visited 2 locations in 2 different states in the past 5 days and the quality and service was terrible. In Ballwin ,MO, we dined in. Our waitress served our drinks and didnt come back until the food arrived...maybe 30 mins later. The food was done well but we could not get our server to respond to calls or even hand gestures. She would look at us...
Me an my family went to Steak and Shake on hillsborough in Tampa on 7/24/15 it was one of many time we have been an last time we go we got seated 15 minutes later took our mjdrink orders we ordered 3 cokes mmand one chocolate shake bout m10 min later she came back with mcoke took are food orders then nabout 10 more min I asked anotherwaitress for our chocolate shake the first waitress kept staring at us then she came bout 20 min later an asked...
Coming from the Midwest, I was thrilled to hear the Baltimore area was getting a Steak & Shake. Very disappointed! Service was absolutely the worst! Waited 40 minutes to get seated, took another 37 minutes to get our food. Plus my chocolate milk shake was mocha! Waitress chatted too much, complained about manager. Didn't receive our bill, had to go up to register and tell the lady what we ordered, so she could run a ticket!! The...
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