Product: Steak N Shake Customer Care Clear all filters (0 of 416 reviews match)
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My family and i went to the steak n shake on omniplex dr fairfield, oh at about 12:35pm today, our order was taken at around 1:10, i watched 4 other groups of people leave because of no service, i went to the register to ask how much longer because my 2 year old and 2...
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Anonymous
Anonymous

I don't care about your argument with Fragrant numbrat, but making fun of special needs people. Hope you do not teach your kids that.

FragrantNumbat
FragrantNumbat

Also honey the IP addresses where you admit to beating your kids as well as the original review match. Nice one liar. First you lie about me being one of the "idiots" that wor...

1.8
Forest Park, Ohio
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Steak N Shake Customer Care
#1425401
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Steak N Shake - Closing the dine in area early

I went to two steak n shakes in St Louis Mo the one on Halls Ferry Rd and Pershall Rd were closing early or you can only do carry out and the one in Florrissant Mo on Lindbergh was closing early because of the servers were leaving and people have to use the drive through and burn their gas now something needs to be done about this
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Steak N Shake Customer Care
#1425085
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Waited 35 minutes in a line of 3 people and 1 car at the window. There was 13 cars total on the parking lot and I ended up asking the car behind me to back up so I could leave. The lady in front of me had been sitting there at the speaker for 10 minutes before I pulled...
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CleanToucan
CleanToucan

Typical Steak ‘n Shake experience where I am from! I stopped going there after waiting almost 30 mins once for ONLY 1 milkshake!

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Steak N Shake Customer Care
#1421697
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My boyfriend and I went to the Steak ‘n Shake on Page Ave in St. Louis, MO to get two burger combos and a milkshake for my boyfriend’s mom. We ordered two triple steak burgers which were supposed to come with fries and a cookie for each burger. I ordered one of the...
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2.5
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Steak N Shake Customer Care
#1418643
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My family went there for dinner tonight we got there at 5:45pm and waited 10min to be seated. Then a young lady in pink shirt came and seated us said someone wpuld be with us. So three other tables came in and they were waited on we still no haven't been waited on...
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2.3
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Steak N Shake Customer Care
#1415349
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Steak N Shake - Terrible service. Not waitress fault they are doing double duty

Waited beyond reason for a hamburger n fry. How hard is that? We heard someone just bought the place. It wont be in business long. Everytime we come its like this.
2.7
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Product
Steak N Shake Customer Care
#1414290
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Steak N Shake - Very slow service

Every time I come to this location which is St Petersburg, Fl , the service is always slow. Personally, I think they need more help. Love Steaj and Shake but dislike the service
Product
Steak N Shake Customer Care
#1414268
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Steak N Shake - Slow Service
Steak N Shake - Slow Service
Steak N Shake - Slow Service
Service at this Mishawaka location used to be good. However, the last to visits have proven to be a mistake. The time to get seated in a nearly empty restaurant took way too long. Once seated, the process to actually get waited on also proved to be a long waiting...
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1.1
Product
Steak N Shake Customer Care
#1413145
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Could not get waited on, steak & Shake # 202 in Paducah, Ky. We got seated and waited & waited for some one to take our order, no one showed up to even get a drink order, several came in after us and some of them were getting their orders taken, after about 15 minutes...
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2.9
Product
Steak N Shake Customer Care
I didn't like
  • No service
#1412407
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Steak N Shake - Terrible service and food Complaint about food quality and service

Did not receive the whole order and took 1hrvand 10 min from online order pick up
Product
Steak N Shake Customer Care
#1410942
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