Not resolved
2.1
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Quality of Food
Staff
Value for money
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I visited the fox Valley Mall location and there customer service is by far the worst I have seen in the food chain. They take 30min to seat you then when they do they forget you, dont even come to ask for drink orders.

We pulled a random waitress and asked if she could take our order she said yes.

Sine it was going to be another 5min before I would have gotten a waitress. I dont blame the waitresses for there service its Management and Owners who dont take the time to resolve the issues there restaurant has.

Product or Service Mentioned: Steak N Shake Customer Care.

Reason of review: Order processing issue.

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