We live in Fort Myers Florida and have 2 Steak and Shakes in our area. Both are a disgrace to any type of restuarant.
The service at each of them is horrible. The product you serve is GREAT. This week we asked for the music to be lowered and after we ate the music was still bleating. You can't ever get a second cup of coffee.
The waitress at your company have personalities of fish. There was a waitress that worked at the colonial location. She was great and got fired because she stood up for one of the other waitresses. You need to hire better or more pleasant people.
I will never go into another one you need to take a look at how your restaurants are being handled. Your losing business because of the help that you hire.
Product or Service Mentioned: Steak N Shake Customer Care.
Reason of review: Poor customer service.