I was the the location on peachtree parkway last night, and as soon as I walked in the door the employees were standing around. The customer service was absolute garbage, I couldn't sit where I wanted even though there was all of 8 people in the place.
When I received my water there was lemonade in it! Are you kidding!? This was the act of absolute laziness. My food which was the western bacon and BBQ, was actually pretty good.
But as soon as I received my food my waitress was no where to be found. We friend and I finished our meal and started looking around for our waitress to recieve our ticket, nope.
We eventually had to walk up to the counter and asked to pay so we could leave. The service was absolute garbage, and I do myself work in a restaurant so I know what good service should be...
Product or Service Mentioned: Steak N Shake Customer Care.
Reason of review: Poor customer service.
I liked: Getting out of there.
I didn't like: Rude employee, Slow workers wrong order, Customer service and delivery time, Difference of quality at different locations.